Food Retail Customer Assistant - Fast-Paced, Flexible Shifts

Marks & Spencer Group; Wolstanton Marsh; Sur place; GBP 12 000 - 18 000; Temps partiel

Résumé du poste

Marks & Spencer Group in the UK’s Retail Food division is hiring a Customer Assistant to join our frontline team. You’ll deliver five-star service at pace, help customers find products, and contribute to a busy, high-energy store environment.

You’ll be flexible to work across store areas, embrace digital tools like the Sparks App and in-store devices, and collaborate with teammates to ensure a seamless customer experience, especially during peak periods around Christmas.

Qualifications

• Excellent customer service and communication skills.
• Able to work in a fast-paced retail environment.
• Flexible to work varying shifts, including peak busy times during Christmas.

Responsabilités

• Provide fast, five-star service to customers.
• Advise on food products and upsell where appropriate.
• Utilize Sparks App and in-store devices to assist shoppers.
• Work flexibly across store areas to match demand.
• Collaborate with colleagues to deliver smooth shopping experiences.

Connaissances

Customer service

Communication

Outils

Sparks App

In-store devices

Description du poste

Marks & Spencer Group in the UK’s Retail Food division is hiring a Customer Assistant to join our frontline team. You’ll deliver five-star service at pace, help customers find products, and contribute to a busy, high-energy store environment.

You’ll be flexible to work across store areas, embrace digital tools like the Sparks App and in-store devices, and collaborate with teammates to ensure a seamless customer experience, especially during peak periods around Christmas.