Food Retail Customer Assistant — Fast-Paced & Flexible

Marks and Spencer; Exeter; On-site; GBP 18,000 - 21,000; Full time

Job summary

Marks & Spencer in Exeter is seeking a Customer Assistant for our Food section. You’ll be at the frontline, delivering five-star service at pace and embracing the transformation we’re driving.

You’ll work across store areas during busy periods and use Sparks App and in-store devices to assist customers with their needs. Join our team to roll up your sleeves, meet strong customer demand, and be a resilient brand ambassador who helps drive growth in sales while delivering exceptional service every

Qualifications

• Passion for customer service and knowledge of product ranges.
• Ability to thrive in a fast-paced, high-pressure environment.
• Willingness to work across different store areas and shifts.

Responsibilities

• Provide five-star service at pace and assist customers in finding products.
• Promote and sell new food products to customers.
• Utilise Sparks App and store devices to enhance the customer experience.
• Collaborate with colleagues to maintain a high-energy, helpful store environment.

Skills

customer service

team player

flexibility

digital tools

Tools

Sparks App

in-store devices

Job description

Marks & Spencer in Exeter is seeking a Customer Assistant for our Food section. You’ll be at the frontline, delivering five-star service at pace and embracing the transformation we’re driving.

You’ll work across store areas during busy periods and use Sparks App and in-store devices to assist customers with their needs. Join our team to roll up your sleeves, meet strong customer demand, and be a resilient brand ambassador who helps drive growth in sales while delivering exceptional service every