Food Customer Assistant – Fast-Paced, Flexible & Digital

Marks and Spencer; Exeter; On-site; GBP 19,000 - 21,000; Full time

Job summary

Marks & Spencer in Exeter is hiring a Customer Assistant for our Food section. You’ll be on the frontline, delivering five-star service, and supporting busy store operations. It’s a fast-paced role where resilience and a customer-first attitude matter every shift.

Roles include using Sparks App and in-store devices to assist customers, with shifts that may vary and could extend to full-time hours during peak periods. Apply today.

Responsibilities

• At M&S, our customers don't wait. You’ll thrive in a high‑pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in‑store devices, to enhance the customer experience and ensure they get the products they want when they need them.
• Being a team player is crucial. You’ll contribute to a positive, high‑energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
• Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.

Job description

Marks & Spencer in Exeter is hiring a Customer Assistant for our Food section. You’ll be on the frontline, delivering five-star service, and supporting busy store operations. It’s a fast-paced role where resilience and a customer-first attitude matter every shift.

Roles include using Sparks App and in-store devices to assist customers, with shifts that may vary and could extend to full-time hours during peak periods. Apply today.