Food Frontline Associate — Fast-Paced Customer Service

Marks & Spencer Plc; Wetherby; On-site; GBP 8,000 - 12,000; Part time

Job summary

Marks & Spencer Plc in the United Kingdom is recruiting a Customer Assistant to join our Food team. You will be at the frontline, delivering friendly service, helping customers find products, and answering questions during your shifts.

You’ll stay calm under pressure, be digitally confident with Sparks App and in-store devices, and work across store areas to keep shelves stocked and customers coming back.

Qualifications

• Customer service experience in retail preferred.
• Ability to work under pressure and meet customer demand.
• Knowledge of food products and willingness to learn.
• Comfort with using digital tools and apps on the shop floor.

Responsibilities

• Assist customers with product questions and recommendations.
• Restock and merchandise shelves to maintain availability.
• Operate tills and use Sparks App for transactions.
• Collaborate with the team to deliver fast, friendly service.

Skills

Customer service

Sales

Communication

Tools

Sparks App

POS terminals

Job description

Marks & Spencer Plc in the United Kingdom is recruiting a Customer Assistant to join our Food team. You will be at the frontline, delivering friendly service, helping customers find products, and answering questions during your shifts.

You’ll stay calm under pressure, be digitally confident with Sparks App and in-store devices, and work across store areas to keep shelves stocked and customers coming back.