Food Data Manager

Harrods Limited; Greater London; Hybrid; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Hybrid working

Career development

Job summary

Harrods, a world‑leading luxury retailer in Knightsbridge, seeks a Food Data Manager to lead governance and lifecycle management of food product, recipe and menu data across the Food & Beverage division. You will own master data, drive improvements, and ensure data accuracy to support launches and operations.

In this role you’ll collaborate with suppliers, product teams and ERP systems (SAP, Qadex) to optimise data quality, ensure allergen compliance and enable scalable growth for Retail and

Qualifications

• Experience in Data Management or Master Data Governance within food, retail, hospitality or FMCG.
• Strong knowledge of PLM processes and product data lifecycle.
• Familiarity with ERPs and data governance frameworks.

Responsibilities

• Lead Food Data Governance across Retail and Restaurants & Kitchens with robust controls and compliance.
• Oversee PLM governance including launches, delists and recipe/menu changes.
• Manage data intake, prioritisation and workload to balance demand with capacity; support allergen management and data risk controls.

Skills

Data governance

Master data governance

Product lifecycle management (PLM)

ERP systems (SAP, Qadex)

Tools

SAP

Qadex

ERP platforms

Job description

## Food Data ManagerApply: Knightsbridge: Full time: Posted Today: VAC- 56694We are hiring a Food Data Manager to play a pivotal role in ensuring the accuracy, governance and lifecycle management of food data that supports product development, compliance and operational excellence across our Retail and Restaurants & Kitchens businesses. **About the Role** As Food Data Manager, you will lead the Food Data function, overseeing the governance, quality and management of product, recipe and menu data across the Food & Beverage division. Reporting to the Buying Manager for Ingredients & Data, you will be responsible for ensuring data is accurate, compliant and accessible, while supporting product launches, operational readiness and future business growth. You will act as the business owner for Food master data, driving continuous improvement, automation and strong governance practices across key systems and processes. Key responsibilities include:* Leading Food Data Governance across Retail and Restaurants & Kitchens, ensuring robust standards, controls and compliance frameworks are in place.* Owning Product Lifecycle Management (PLM) governance, providing oversight of launches, delists, recipe amendments and menu changes.* Managing service intake, prioritisation and workload planning to balance business demand with operational capacity and strategic objectives.* Supporting food safety, allergen management and operational readiness through effective data controls and risk management processes.* Driving systems optimisation, automation and process improvements across platforms including SAP, Qadex and future ERP solutions, while leading and developing the Food Data team. Depending on your role, you may be fully on-site or have a mix of on-site and home working – this is what we refer to as ‘Hybrid’. Our hybrid working policy allows colleagues to work from home for part of the week, with a minimum of three days on-site, depending on business needs. Please see our Hybrid@Harrods policy on our Career Site for more information or speak to a member of our Talent Acquisition team if you have any questions regarding the requirements for this role. **About You** You will be an experienced data management professional with a passion for governance, accuracy and continuous improvement. You thrive in complex, fast-paced environments and are confident working across multiple stakeholder groups to deliver business-critical outcomes. With strong leadership skills and a strategic mindset, you can balance day-to-day operational delivery with longer-term transformation initiatives. You are highly organised, analytical and proactive, with the ability to identify opportunities for improvement and drive them through to successful implementation. Most importantly, you understand the importance of high-quality data in supporting customer experience, compliance and commercial performance. You will also bring:* Significant experience in Data Management, Master Data Governance, Product Lifecycle Management (PLM) or a related discipline within a food, retail, hospitality or FMCG environment.* Experience managing product, recipe, ingredient or menu data within ERP, PLM or master data systems, alongside a strong understanding of Stage Gate product development processes.* Knowledge of food compliance requirements, including allergen management, food safety and customer-facing product information. **About Us** Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences. **Our Promise to You** Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. **Uniquely You** Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply. At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional. If you want to know more about life at Harrods, search #TogetherHarrods on LinkedIn, or follow us on Instagram @togetherharrods.**Additional Information:****Time Type:**Fixed Term (Fixed Term)**Department:**Food Buying & Product Development (Jessica Aujla)