Food Customer Assistant - Peak Season, Flexible Hours

Marks & Spencer Plc; Coventry; On-site; GBP 12,000 - 17,000; Part time

Job summary

Marks & Spencer plc is hiring a Customer Assistant in our Food section for the Christmas period. You'll be at the frontline, delivering five-star service under pressure and helping customers find products with confidence.

You’ll be a resilient team player who uses in-store digital tools when needed, works across shifts including evenings and weekends, and aims to drive sales while keeping shelves stocked and customers satisfied.

Responsibilities

• Frontline customer service in Food section during peak season
• Assist customers with product knowledge and recommendations
• Maintain shelves and stock levels, ensuring clean and organized displays
• Operate in-store digital tools and loyalty/app systems as required
• Work across shifts, including evenings, weekends and holiday periods

Job description

Marks & Spencer plc is hiring a Customer Assistant in our Food section for the Christmas period. You'll be at the frontline, delivering five-star service under pressure and helping customers find products with confidence.

You’ll be a resilient team player who uses in-store digital tools when needed, works across shifts including evenings and weekends, and aims to drive sales while keeping shelves stocked and customers satisfied.