Food Customer Assistant — Evenings & Peak Season

Marks & Spencer Plc; Northampton; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer Plc in the Food section is hiring Customer Assistants to be at the frontline of the UK’s fast-growing retailer. You’ll help customers, answer questions, and confidently recommend our latest food products while delivering service at pace.

You’ll work flexible shifts, including evenings and weekends, and use Sparks App and in-store devices to enhance the shopping experience. If you thrive under pressure and enjoy teamwork, this role offers a hands-on, customer-focused path in a

Qualifications

• Frontline customer service experience preferred.
• Able to work in a fast-paced retail environment.
• Willingness to adapt to different store areas and tasks.
• Comfortable using digital tools to assist customers.

Responsibilities

• Provide five-star service to Food section customers.
• Assist customers, answer questions and recommend products.
• Use Sparks App and store devices to support the shopping experience.

Skills

Customer service

Teamwork

Flexibility

Digital literacy

Tools

Sparks App

In-store devices

Job description

Marks & Spencer Plc in the Food section is hiring Customer Assistants to be at the frontline of the UK’s fast-growing retailer. You’ll help customers, answer questions, and confidently recommend our latest food products while delivering service at pace.

You’ll work flexible shifts, including evenings and weekends, and use Sparks App and in-store devices to enhance the shopping experience. If you thrive under pressure and enjoy teamwork, this role offers a hands-on, customer-focused path in a