Food Customer Assistant — Christmas Rush

Marks and Spencer; Evesham; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer is hiring a Customer Assistant in our Food section to be at the frontline of the UK’s busiest retailer, delivering five-star service at pace and meeting strong customer demand head-on.

You’ll work with pride, be a resilient brand ambassador, and use Sparks App and in-store devices to enhance the customer experience. Flexibility to work across store areas is required. This is a high-energy, Christmas‑driven role with excellent opportunities to shine.

Qualifications

• Frontline role in a fast-paced retail store requiring energy and composure.
• Strong customer service mindset with ability to upsell and meet demand.
• Familiarity with digital tools is a plus.

Responsibilities

• Deliver five-star service at pace during peak store hours.
• Confidently recommend and sell new food products to customers.
• Be a resilient, brand ambassador who supports store goals.
• Flex across different store areas to meet changing demands.

Job description

Marks & Spencer is hiring a Customer Assistant in our Food section to be at the frontline of the UK’s busiest retailer, delivering five-star service at pace and meeting strong customer demand head-on.

You’ll work with pride, be a resilient brand ambassador, and use Sparks App and in-store devices to enhance the customer experience. Flexibility to work across store areas is required. This is a high-energy, Christmas‑driven role with excellent opportunities to shine.