Food Customer Assistant - Christmas Peak Shifts

Marks & Spencer Group; Taunton; On-site; GBP 12,000 - 17,000; Full time

Job summary

Marks & Spencer is hiring a Customer Assistant in Food for the Christmas period, with shifts including early mornings and some weekend work. The role focuses on frontline customer service, product knowledge, and promoting our Food range.

You will use Sparks App and in-store devices to assist customers and ensure a fast, friendly experience. Flexibility to work across store areas is essential, and the role may require up to full-time hours in peak weeks.

Qualifications

• Availability for early mornings and weekends required.
• 18+ due to health and safety policy.
• Willing to work across different store areas as needed.

Responsibilities

• Frontline customer service in Food department, selling and promoting products.
• Utilise Sparks App and in-store devices to enhance the customer experience.
• Deliver five-star service, stay positive and energetic during peak times.
• Support store team and adapt to changing retail demands.

Skills

Flexible

Team player

Customer service

Digital tools

Tools

Sparks App

Job description

Marks & Spencer is hiring a Customer Assistant in Food for the Christmas period, with shifts including early mornings and some weekend work. The role focuses on frontline customer service, product knowledge, and promoting our Food range.

You will use Sparks App and in-store devices to assist customers and ensure a fast, friendly experience. Flexibility to work across store areas is essential, and the role may require up to full-time hours in peak weeks.