Food Coordinator & Coach - John Lewis - Cardiff

JLP Insights & Media website; Cardiff; On-site; GBP 26,000 - 33,000; Full time

Job summary

A leading company in hospitality is seeking a Food Coordinator & Coach in Cardiff. In this role, you will train Catering Partners to ensure excellent customer experiences, manage kitchen operations, and uphold food safety standards. Ideal candidates will have catering and coaching experience, with a passion for food and service.

Qualifications

• Previous employment in a catering environment.
• Previous kitchen experience.
• Previous training or coaching experience.

Responsibilities

• Deliver training to the Catering team.
• Maximise sales and minimise wastage.
• Ensure food safety compliance.

Skills

Catering experience

Kitchen experience

Coaching experience

Customer service

Computer literacy

Job description

Food Coordinator & Coach - John Lewis - Cardiff page is loaded

Food Coordinator & Coach - John Lewis - Cardiff

Apply locations Cardiff (John Lewis & Partners) posted on Posted Yesterday job requisition id R-175442

ABOUT THE ROLE

As a Food Coordinator and Coach, you’ll be working with our Catering Partners to ensure they have all of the key skills they need to provide our customers with an excellent hospitality experience each and every time.

You'll be working both in the kitchen and front of house to achieve the highest culinary standards and a seamless operation.

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Key ResponsibilitiesIt's a fast-paced role with plenty of variety to your daily tasks. Typical responsibilities will include:- Sharing your knowledge and passion to deliver training in an effective way, passing on your expertise of food preparation to the rest of the Catering team.- Creating a market-leading customer experience while maximising sales, minimising wastage and exceeding customer service targets.- Working in the kitchen and front-of-house alongside Catering Partners- Delivering the central hospitality teams vision of the menu and meeting the defined presentation standards.- Assuring the end-to-end ordering process is managed and support the Team Managers in all aspects of food safety compliance and administrative tasks.- Demonstrate your passionate for service and great food, always showing a desire and drive to learn and develop, acting as a role model to others in your team.Essential skills/experience you'll need- Previous employment in a catering environment.- Previous kitchen experience.- Previous training or coaching experience.Desirable skills/experience you may have- Food Safety Levels 1-3 (training for these will be provided).- Customer-facing selling or service environment experience.- Administration experience.- Good computer literacy skills.

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Closing Date:

May 31, 2025

Pay:

£26,300.00 - £32,500.00 Annual

Contract Type:

Temporary

Hours of Work:

Various Full time hours will include early mornings, evenings and weekends.

Job Level:

Partnership Level 9

Where You'll Be Working:

Cardiff (John Lewis & Partners), The Hayes, Cardiff, Vale of Glamorgan, CF10 1EG

ABOUT THE PARTNERSHIP

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.

We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it.

Important points to note:

It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.

We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.

At John Lewis, we’ve got BIG ambitions to be the most inspiring omni-channel retailer in the UK, built on longstanding customer trust and loyalty.

We’re focused on offering the very best products for our customers, from stylish fashion and homeware to innovative technology. And, we’re committed to creating unforgettable experiences that inspire and delight our customers.