Food & Beverage Ultimate Leader Programme

Dorchester Collection; City of Westminster; On-site; GBP 28,000 - 36,000; Full time

Job summary

The Dorchester Collection invites recent Hospitality & Tourism graduates to join the Ultimate Leaders Programme (ULP) at The Dorchester Hotel or 45 Park Lane, with exposure across UK hotels and a clear path to supervisory roles.

You'll gain access to the Learning Academy, mentorship from senior leaders, and opportunities to participate in major events and cross‑hotel projects, with accommodation support and a Swiss Education Group Global Management Certificate on completion.

Qualifications

• Recent Hospitality & Tourism graduate.
• Strong communication and customer service ethos.
• Able to work across departments and locations within Dorchester Collection.

Responsibilities

• Participate in 12 months of rotations in Food & Beverage operations.
• Engage with guests to deliver exceptional service and memorable experiences.
• Receive mentorship from the Executive Committee and guidance from L&D teams.
• Contribute to workshops, projects and events within Dorchester Collection UK hotels.
• Attend budget, revenue and guest experience sessions to learn business fundamentals.

Skills

Communication skills

Customer service

Teamwork

English proficiency

Education

Hospitality & Tourism degree

Job description

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Position Overview

Join us as a Food & Beverage Management Graduate at The Dorchester Hotel or 45 Park Lane, recognised as one of 'The Sunday Times Top 10 Best Places to Work for' in 2024-2026 and 'Hotel of the year - London' at the 2024 AA Hospitality Awards. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success.

When you join us on the Ultimate Leader Programme (ULP) you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning Dorchester Collection learning academy. You will achieve the highest standards of service and leadership that will help you build your own career story.

What you’ll get

• Complimentary Stays: Enjoy complimentary stays with breakfast at Dorchester Collection Hotels every year.
• Discounts with our hotels, and benefit from discounts at various high street and online shops
• Employee Perks: Enrol from day 1 into the Royal London Private Pension scheme (we contribute 8% towards your pension); Benefit from seasonal ticket loan, rental deposit scheme, private financial advice, and eye care vouchers.
• Training and Development: Advance in your career by accessing various apprenticeships from Level 2 to Hospitality Degree Level 5. We partner with outstanding nationally recognised Apprenticeship providers.
• Social Events: Participate in vibrant social events, including a summer party, winter ball, pub quizzes, and cultural and milestone recognition celebrations.
• Referral Bonus: Earn a £1000 bonus when you recommend a friend.
• Well-being Support: Access immediate well-being advice because we care about our employees.

What you’ll do

The Ultimate Leaders Programme is a dynamic opportunity underpinned around our ‘We Care’ culture designed to fast-track you in achieving a supervisory role upon completion of the programme. During the programme you will work in one of our world renowned hotels and will be supported by our senior leaders, to develop the technical and behavioural skills aligned to becoming a hospitality specialist.

During your time as a ULP you will also gain exposure of an array of training material delivered by our Learning & Development team, supported through our Dorchester Collection Learning Academy. When you join us as a ULP you will have the opportunity to work across our Dorchester Collection UK hotels, you may decide to be based in the town at The Dorchester or 45 Park Lane, in the country at Coworth Park or even decide the combination of both or taking our extended 18 month programme based in the town and country with accommodation support provided, depending on where your heart lies.

As a Food & Beverage Management Graduate, you’ll love what you do and take pride in taking care of our guests:

• Depending on your choice of programme you will complete 12 months of two six-month rotations in an operational department in our Food & Beverage division
• Bring extraordinary guest experiences to life through your vibrant personality and expertise, as our guests trust that you are informed and able to enhance their experience whether in Food and Beverage or Rooms division.
• Connect with our Senior Leadership team through mentorship from the Executive Committee for networking, support and guidance to become a legendary leader.
• Partner with our L&D team for regular 1-2-1, training and workshops to develop you into a highly skilled leader to lead and motivate teams to deliver the ultimate guest experience.
• Participate in a variety of taskforce opportunities across Dorchester Collection and events such as Chelsea Flower Show and Royal Ascot.
• Attend Finance and Revenue (budget and P&L), Sales, People & Culture, Corporate office and guest experience sessions as learning is the forefront of each Dorchester Collection hotel.
• Work on specific industry and development projects including a personal focus and business focus project.
• Attend a trip to Switzerland where you will receive a Global Management Certificate in Leading and Embracing Organizational Change from Swiss Education Group.
• Work your way up from front line to a supervisory role and graduate into a full-time permanent position at one of our three hotels.

The items shared are the essence of a day in the life of a Food & Beverage Management Graduate, but we’ll make sure you are provided with specifics on how we care for our hotel.

What you’ll bring

• You will be a recent Hospitality & Tourism Graduate (or similar), with a keen passion for growing and developing within Hospitality.
• Our values of, Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a Food & Beverage Management Graduate you’ll have the opportunity to bring these to life and continue to create our legacy.
• Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic.
• English is the primary language used in our hotel. You can comfortably communicate in this language.