Food & Beverage Team Leader
National Trust for Places of Historic Interest or Natural Beauty
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Benefits offered by this job
Job summary
The National Trust is seeking a Food and Beverage Team Leader to oversee a busy café team at Brimham Rocks, Harrogate. You’ll supervise front-of-house service, manage displays and signage, and assist the kitchen when required, all focused on delivering outstanding guest experiences.
This permanent role is on annualised hours (1950 hours/year) with a salary of £25,837.50. Interviews start the week of 12 October; start date target is 2 November.
Qualifications
- No experience is required, but a focus on delivering great service is valued.
- Able to lead, support and develop a team.
- Well-organised and adaptable.
- Confident dealing with a variety of situations including complaints.
- Willing to learn new skills.
Responsibilities
- Lead day-to-day support to the café team to ensure great service.
- Focus on front-of-house service and customer interaction, with occasional kitchen involvement.
- Supervise induction and training of colleagues to build a strong team.
- Ensure displays and signs are accurate and food looks appealing.
- Assist with food preparation when needed and maintain food safety standards.
Skills
Tools
Job description
We’re looking for a Food and Beverage Team Leader to join us! The National Trust is renowned for its food and hospitality. We run 185 cafes all over England, Wales and Northern Ireland, and we'd love you to join us.
Because we are in a rural area, please think about how you’d be able to get here for work, before applying for the job.
Salary: £25,837.50 per annum
Contract Duration: Permanent
Working Hours: You'll work 1950 hours per year.This role is based on annualised hours, where theamountof hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year.Typically, you'll work 5 out of 7 days (including weekends and Bank Holidays), with the potential for your hours to flex according to the seasons, with fewer hours in Winter and more during Spring/Summer. No evenings will be required.
Potential Start Date: Monday 2nd November
We’re looking for a Food and Beverage Team Leader to join us! The National Trust is renowned for its food and hospitality. We run 185 cafes all over England, Wales and Northern Ireland, and we'd love you to join us.
Because we are in a rural area, please think about how you’d be able to get here for work, before applying for the job.
Salary: £25,837.50 per annum
Contract Duration: Permanent
Working Hours: You'll work 1950 hours per year.This role is based on annualised hours, where theamountof hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year.Typically, you'll work 5 out of 7 days (including weekends and Bank Holidays), with the potential for your hours to flex according to the seasons, with fewer hours in Winter and more during Spring/Summer. No evenings will be required.
Interviews: Week commencing12th October
Potential Start Date: Monday 2nd November
We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you. To find out more about what it’s like to work in a food and beverage team for the National Trust, clickhere towatch our video.
As a Team Leader, you’ll be giving day-to-day support to your team, to make sure they’re consistently giving great service to everyone who comes to the café. This is a busy, lively place to work, so you’ll need to be adaptable. Your focus will be front of house, dealing directly with people and serving them food and drink. Crucial to this role will be your love of working with people, your positive ‘can-do’ attitude and your desire to provide an outstanding service. Using your excellent eye for detail, you’ll make sure all displays and signs are accurate, and that the food is looking good. At times, you may need to help the kitchen team with preparing food. You’ll also be supervising the induction and training of colleagues, to help build a team that’s dedicated to great service and to giving people a day to remember. We’ll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish. You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.
No experience is needed, but we’d love to hear from you if you’re:
- focused on giving great service to everyone you meet
- a team player, but also happy to work on your own initiative
- well‑organised and adaptable
- ability to lead, support and develop a team
- confident dealing with a variety of situations including complaints
- willing to learn new skills.
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Rental deposit loan scheme
- Season ticket loan
- EV car lease scheme (for roles that meet the salary criteria)
- Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
- Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most Trust places
Click here to find out more about the benefits we offer to support you.
Brimham Rocks, Summerbridge, Harrogate, HG3 4DW
Food & Beverage Team Leader - A2.pdf
Compliance.Eligibility to Work in the UK
Closing Date: 11 October 2026
Equal Opportunities Statement
The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here .
Safeguarding Statement
The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre.
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