Food & Beverage Supervisors

Flamingo Land; York; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a vibrant and dynamic team at a renowned leisure resort where you can make a difference every day! As a Food & Beverage Supervisor, you will play a key role in ensuring exceptional Guest experiences across various dining venues. With a focus on teamwork and Guest engagement, you'll thrive in a fast-paced environment while enjoying competitive pay and fantastic perks. This is a unique opportunity to work in a picturesque setting, develop your skills, and be part of a community that values hard work and dedication. If you're passionate about hospitality and looking for a rewarding role, this is the perfect fit for you.

Benefits

Competitive weekly pay

Free entry to Flamingo Land

Discounted Friends & Family tickets

Discounts at food outlets

Free access to Leisure Complex

Free entry to shows & live music

Free uniform

Free car parking

Ongoing training

Team Member recognition rewards

Qualifications

• Experience in fast-paced food environments is essential.
• Strong ability to engage with Guests and provide excellent service.

Responsibilities

• Ensure every Guest experience is memorable through excellent service.
• Manage team operations and report to line manager.

Skills

Guest service skills

Organisational skills

Kitchen Management

Stock Ordering

Job description

Set in 375 acres of picturesque North Yorkshire countryside, Flamingo Land Resort creates a truly unforgettable experience for Guests of all ages.

We are recruiting Food & Beverage Supervisors to join our existing workforce in our Food, Beverage and Hospitality Teams.

We need people who (are):

• Have previous experience in fast-paced fast food, restaurant or family pub environments
• Outgoing, friendly, approachable and confident, with a passion for Guest engagement and service
• Motivated and passionate about their role
• Demonstrate hard work, commitment, punctuality and reliability
• Take pride in their appearance and wear correct and clean uniform
• Thrive in a fast-paced environment and demonstrate initiative during quieter periods
• Willing to help and always go the extra mile for Guests and colleagues

Essential Skills/Knowledge:

• Strong Guest service skills
• Excellent organisational skills
• Ability to work in a front-line Guest facing environment
• Stock Ordering
• Kitchen Management

Day to day duties typically involve:

• Customer Service: making every Guest experience memorable
• Showing effective team leader skills in restaurant operations
• Reporting relevant information to your line manager
• Managing your team
• Dealing with difficult circumstances or problems and escalating as necessary
• Ensuring adherence to policies, guidelines and laws
• Completing and filing relevant paperwork with your line manager
• Cashing up and end of day duties
• Keeping your work area clean and tidy in line with company standards
• Passing on and reporting relevant information to supervisors or managers

You will be working in a multi-disciplined environment covering venues such as:

• Metropolis Bar and Grill (Bar & Restaurant)
• Zanzibar Food Market - Burger Shack, Dino Stone Pizzas, Ice Creams and Coffee stalls
• The American Diner - Fun family dining
• Fuel Stop Cafe
• Coach House Country Pub
• Jolly Sailor 2 Go Fish & Chips
• Gourmet Grill
• Fabrizio's Pizzeria
• Pizza & Kebab Outlet

Hours: Most seasonal roles are available on a full-time and part-time basis. Full-time roles are up to 40 hours/week; part-time roles often 16-24 hours/week during term times, increasing during school holidays. Our busiest days are weekends, holidays, and bank holidays, so availability during these times is expected.

Transport: We provide free on-site parking. Good local bus links to Malton, York, Pickering & Thornton Dale are available via Coastliner.

Accommodation: Various local accommodation providers are available. Flamingo Land does not provide onsite staff accommodation.

Benefits:

• Competitive weekly pay
• Free entry to Flamingo Land on your days off
• Discounted Friends & Family tickets
• Discounts at many food outlets
• Free access to our Leisure Complex (Pools, Gym, Sauna, Jacuzzi)
• Free entry to shows & live music events
• Free uniform
• Free car parking
• Ongoing training
• Team Member recognition rewards