Food & Beverage Supervisor — Lead Team & Guest Experience

Axiom Hospitality Limited; Hook; Hybrid; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Hotel discounts

28 days holiday incl. bank holidays

Discounts & rewards portal

Employee Assistance Line

Wagestream access

Free meals on shift

Referral bonus £250+

Training & progression

Annual stayover after 1 year

Length of service awards

Job summary

Axiom Hospitality Limited is seeking a Food and Beverage Supervisor for The Elvetham Hotel in Hook. The role involves supervising the F&B team, deputising for the F&B Manager, and ensuring excellent service standards across breakfast and dining operations.

The successful candidate will have supervisory experience in a busy hospitality environment, strong communication skills, and a passion for guest satisfaction.

Qualifications

• A genuine passion for the hospitality industry.
• Experience supervising a team in a busy environment preferred.
• Excellent personal presentation.
• Strong knowledge of food hygiene and health & safety procedures.
• Ability to work independently with minimal supervision.
• Excellent verbal and written communication skills.
• Enthusiastic team player with a flexible approach.

Responsibilities

• Deputise for the Food & Beverage Manager in their absence and lead the team.
• Supervise, encourage and develop the food and beverage team.
• Maintain service standards across the breakfast operation.
• Ensure all tables are set and ready for guests.
• Ensure guests' orders are taken and served promptly.
• Have good knowledge of the menu and respond to guest questions.
• Communicate guest requests and dietary requirements to relevant teams.

Skills

Hospitality passion

Supervisory experience

Professional presentation

Food hygiene & safety

Independent work

Communication skills

Team player

Job description

Axiom Hospitality Limited is seeking a Food and Beverage Supervisor for The Elvetham Hotel in Hook. The role involves supervising the F&B team, deputising for the F&B Manager, and ensuring excellent service standards across breakfast and dining operations.

The successful candidate will have supervisory experience in a busy hospitality environment, strong communication skills, and a passion for guest satisfaction.