Food & Beverage Supervisor

The-Headland-Hotel-Co.-Ltd; Newquay; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Complimentary meals

On-site parking

Gym access

Spa Discounts

Employee recognition

Job summary

The Headland Hotel Co. Ltd in Newquay, England, seeks a passionate F&B Supervisor for RenMor to lead daily shifts and deliver exemplary food and beverage service in a coastal luxury setting.

You will mentor staff, manage guest enquiries with a warm yet authoritative approach, and uphold our distinctive standards across breakfast to dinner service, in a premium seaside environment that welcomes guests and their four-legged friends alike.

Qualifications

• Experience in a supervisory or senior leadership role within a high-quality restaurant or hotel environment
• A genuine passion for high-quality food, drink and luxury hospitality
• Excellent communication, organisational and delegation skills with a team-first mindset
• Strong problem-solving abilities and a calm under-pressure demeanour
• Flexibility to work mornings, evenings, weekends and bank holidays

Responsibilities

• Leading daily shifts, overseeing the team, and ensuring smooth delivery of food and drinks with professional flair
• Acting as a role model for the team and maintaining high service standards
• Engaging with guests, handling advanced enquiries, and resolving feedback with a warm, solution-oriented attitude
• Training, mentoring and motivating F&B Attendants, supporting Barista and service training
• Managing opening/closing procedures, cleanliness standards and stock control

Job description

F&B Supervisor - RenMor

At The Headland, we blend Heritage with Heart to create unforgettable experiences. We are deeply committed to putting the Cornish community first and protecting our stunning coastline. As a proud EarthCheck partner, eco-friendly practices are in our DNA. We don't just talk about sustainability; we live it every day. Together, we provide effortless, elevated hospitality in spaces designed for everyone-where our guests (and their four-legged friends!) can relax, play, and make lifelong memories.

The Role

We are looking for a passionate, vibrant, and organised Food & Beverage Supervisor to join our leadership team in RenMor.

Perched proudly on Newquay’s historic Towan Headland with sweeping views across the pounding surf of Fistral Bay, RenMor is an elegant, light-filled sanctuary serving everything from leisurely morning breakfasts to exquisite, seasonally inspired dinners.

We are creating a space where guests can immerse themselves in relaxed, coastal luxury and feel completely at home.

What you’ll be doing:

• Leading the Floor: Overseeing daily shifts, coordinating the team, and ensuring the smooth, seamless delivery of food and drinks with professional flair.
• Elevating the Experience: Acting as a role model for the team, balancing character with professionalism, and maintaining our high service standards.
• Guest Connection: Engaging with guests, handling advanced enquiries, and resolving any feedback or complaints with a warm, solution-focused, and authoritative attitude.
• Team Development: Training, mentoring, and motivating F&B Attendants, helping them grow their skills (including supporting their Barista and service training).
• Operational Excellence: Managing opening and closing procedures, ensuring pristine standards of cleanliness, and maintaining accurate cash handling and stock control.

What We Are Looking For

• Previous supervisory or strong senior leadership experience within a high-quality restaurant or hotel environment.
• A genuine passion for high-quality food, drink, and luxury hospitality.
• Excellent communication, organizational, and delegation skills with a team-first mindset.
• Strong problem-solving abilities and a calm under-pressure demeanour.
• Flexibility: Ability to work a variety of shifts, including mornings, evenings, weekends, and bank holidays.

If you have a sharp eye for detail, a love for exceptional hospitality, and a desire to lead a dynamic team in one of Cornwall’s most iconic seaside settings, we would love to hear from you.

Perks & Benefits

We believe in rewarding our team with exceptional perks. When you join us, you’ll enjoy:

• Complimentary breakfast, lunch, or dinner provided for all shifts over 6 hours
• On-site parking
• Gym access & weekly swim session
• Complimentary stay after 1 years' service
• 40% off spa products
• 25% off spa treatments
• Complimentary meals in each of our restaurants, once a year
• Special rate for Pride of Britain Hotels
• Discounted surf lessons
• Gratuities are shared among all colleagues.

As well as regular awards and recognition:

• Monthly recognition awards
• Annual festive awards event
• Long service awards dinner

Please note: In line with UK Immigration and Employment Law, proof of ID (Passport, National Identity Card, or Birth Certificate) will be required during the application process.

As a proud EarthCheck partner, we don't just talk about sustainability we live it, embedding world-class environmental management and eco-friendly practices into everything we do.

Join a team where sustainability is in our DNA and we are actively shaping the future of responsible hospitality every single day.