Food & Beverage Supervisor

Axiom Hospitality Limited; Greater London; On-site; GBP 27,000 - 36,000; Full time

Benefits offered by this job

Hotel discounts across Axiom hotels

28 days holiday including bank

Employee assistance line

Wagestream access

Referral bonus

Job summary

Middle Eight, London, is seeking a Food and Beverage Supervisor to lead the F&B team in a busy, luxury hotel environment. You will deputise for the F&B Manager, supervise service, and ensure all breakfast operations meet high standards.

We look for passionate hospitality professionals with strong communication and teamwork skills, able to work 40 hours per week in a permanent role.

Qualifications

• Truly passionate about the Hospitality Industry.
• Previous supervisory experience in a busy environment preferred.
• Excellent personal presentation and communication skills.

Responsibilities

• Deputise for the Food & Beverage Manager in their absence and lead the team.
• Supervise and develop the food and beverage team.
• Ensure service standards during breakfast and maintain guest satisfaction.
• Ensure tables are ready and orders are taken and executed promptly.
• Maintain knowledge of the F&B menu and handle guest queries.

Skills

Hospitality leadership

Supervisory experience

Excellent presentation

Food hygiene knowledge

Independent with supervision

Strong communication

Team player, flexible

Job description

Middle Eight

Salary: £31582.72 per annum

Job Type: Permanent

Hours: Full-time

Town: London

Middle Eight is a new, 180 room lifestyle luxury hotel with purpose in Covent Garden. We're a relaxed, welcoming, city hotel that offers more than just a room for the night - we offer a holistic experience that changes throughout the day; spaces that not only reflect our local communities, they are part of the fabric of the community, they draw people in and inspire a feeling of belonging.

We're proud of our heritage and surroundings for a very good reason. The hotel stands on the location of Kingsway Hall. Until recently, this address was home to one of the country's foremost recording venues. The hotel reflects the performance culture of Covent Garden and adds to it through performance spaces of its own.

We are currently looking for a Food and Beverage Supervisor to join our Truly Talented team.

If you are friendly, courteous, love working as part of a team and are passionate about the hospitality industry, we would love to hear from you!

What We Offer

• £31582.72 per annum
• Permanent, full-time contract (40hrs per week)

Benefits

• Hotel discounts across all Axiom Hospitality hotels – colleague rates and up to 50% discount on F
• 28 days holiday, including bank holidays, increasing yearly to 33 days;
• Discounts across retail, restaurants, events and more through our benefits & rewards portal;
• Access to our Employee Assistance Line to support your Mental Health and Wellbeing;
• Use of Wagestream Financial Wellbeing platform, allowing instant access to your pay;
• Yearly complimentary Axiom Xcape stayover after one year of service;
• A growing team with great training, progression, and promotion opportunities;
• Rewards for referring a friend: referral bonus for recommending a new team member starts at £250 per successful hire;
• Free meals while on shift;
• Length of service awards, ranging from 1 year to 3, 5, 10 and 20-year rewards and more!

Your role

You will work closely with the food and beverage leadership team in a supportive and flexible manner, focusing on the overall success of the Hotel and the satisfaction of guests.

Responsibilities

• You will be expected to deputise for the Food & Beverage Manager in their absence. You will be required to play a vital role in leading and developing the team;
• Supervising, encouraging and developing the food and beverage team;
• To ensure all service standards are maintained throughout the breakfast operation;
• Ensuring that all tables are set and ready for welcoming guests at all times;
• Ensuring that all guests’ orders are taken and executed in a timely manner;
• Having good knowledge of the food and beverage menu;
• Responding to guests’ queries on the menu selection;
• Communicating any guests’ questions on the menu, the length of wait and product availability with the Food & Beverage and Kitchen teams, as well as any additional meal requirements, allergies, dietary needs, and special requests to the teams accordingly.

You’ll work in a busy and hardworking team environment, where you’ll continually learn and develop.

The Core Skills And Experience Required To Succeed

• Truly passionate about the Hospitality Industry;
• Previous supervisory experience in a busy environment is preferred;
• Excellent personal presentation;
• Good understanding of food hygiene and health & safety procedures;
• Ability to function independently with a minimum of supervision;
• Excellent communication skills, the ability to communicate verbally and in writing ;
• To be an enthusiastic team player with a flexible approach.

You must have the right to work in the UK to be eligible for this role. Documented evidence of eligibility will be required from all candidates prior to commencing employment.

Having these core skills will put you one step further to joining Axiom Hospitality and Middle Eight.

Opportunities for all

At Axiom Hospitality, we thrive on differences and believe it is critical to our success as a fast-growing hospitality company with global aspirations. We are proud to be an equal-opportunity workplace that seeks to recruit, develop, and retain the most talented people from various backgrounds, perspectives, and skills. We, therefore, encourage applications from all genders, races, religions, ages, and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business. At Axiom Hospitality, we are making efforts to reduce our carbon, energy, water and waste footprint. We strive to be ethical in all we do and want to be a thriving, sustainable and responsible business for our people, our communities and our planet. Working closely with our Hotel Owners, we are committed to the journey to sustainability. In addition, we are working to reduce our hotels’ impact on the environment through internationally recognised eco-label certification. Our hotels strive to be active members of their local communities by giving back where they can. Supporting local charities is important to our teams, from volunteering at soup kitchens to collecting donations and fundraising. Our hotels aim to leave a positive impact on their neighbourhoods. At Axiom Hospitality, we are working closely with our stakeholders to support our social impact commitment. Caring about people extends outside our business and is part of our DNA.