Food & Beverage Supervisor

Apex Hotels; Greater London; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

29 days holiday

Training and development from day one

Employee events and celebrations

Inhouse employee communication APP

Gym and pools access

Healthy meals to enjoy while you're at

Employee Assistance Programme

Financial Wellbeing App - early access

£200 referral bonus

Discounted room rates for employees

Cycle to Work Scheme

Spa treatments and product discounts

Life Assurance cover

Job summary

Apex Hotels is seeking a Food & Beverage Supervisor in London to support the Restaurants and Bars Manager. You will help run breakfast, lunch, dinner, and room service with a focus on first-class service and guest rapport.

You will lead the team to meet service standards, participate in recruitment and training, and assist with payroll and scheduling. A 12-week structured learning programme accompanies the role to develop your hospitality skills.

Qualifications

• Experience in a food or beverage role.
• Excellent customer service skills and guest relations.
• Supervisory or team lead experience preferred.
• Strong multitasking and prioritisation abilities.
• Attention to detail and quality standards.

Responsibilities

• Lead and support the restaurant and bar team to maintain high service standards.
• Oversee opening and closing of Restaurant and Bar.
• Assist with payroll, scheduling and administration.
• Deliver outstanding customer care and guest experiences.

Skills

Food & Beverage experience

Customer service

Supervisory experience

Multitasking

Attention to detail

Job description

Why join Apex Hotels?

You’ll be welcomed into Apex Hotels with genuine warmth as you join us as a Food & Beverage Supervisor in London. From your very first day, you’ll be part of a team that truly cares, where people feel valued, included, and connected. We love individuality - it’s what brings the spark, the curiosity, and the human touch to every interaction.

You will meet great people, have fun at work, develop new friendships, learn new skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes:

• 29 days holiday
• Training and development from day one
• Employee events and celebrations
• Inhouse company interactive employee communication APP
• Entry to our state-of-the-art gym and pools
• Healthy meals to enjoy while you're working.
• Access to an external Employee Assistance Programme
• Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date.
• £200 referral bonus when your friends or family join the team.

Following your first successful 3 months, you’ll also receive ……

• Access to our discounts and wellbeing platform “Treat Yourself Here”, unlocking savings and experiences for you and your family.
• Involvement in our employee recognition schemes
• Long service recognition
• Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two
• 50% discount in our restaurants
• Cycle to Work Scheme
• Discounted room rates for employees, friends, and family
• Spa treatments and product discounts
• Life Assurance cover

Role Overview:

As Food & Beverage Supervisor you will assist the Restaurant and Bars Manager in the day-to-day operation of the restaurant and bar and be responsible for delivering a high level of service to all our guests. This incorporates the smooth running of breakfast, lunch and dinner service, as well as room service. Working in the restaurant and bar areas you will help maximise revenue through first class service and establishing rapport with the guests.

You will embrace every opportunity to create extra special moments for our guests to provide a personal experience our guests will want to share.

Joining the dedicated Food and Beverage department, you will:

• Manage the team to ensure customer service standards are met and customer enquiries are dealt with
• Be able to work in all areas of Food and Beverage including Bar, Restaurant and Room Service
• Deliver outstanding customer care
• Be responsible for the opening and closing of the Restaurant and Bar
• Take responsibility for stock taking
• Assist with recruiting and training employees
• Deliver the highest standards in service and presentation
• Assist with payroll, employee scheduling and administration

About you?

As an Apex Hotels Food and Beverage Supervisor, you will take pride in your work and have a willingness to learn. You will have a real passion for food and drink, and you will have excellent attention to detail in order to provide consistent standards. This is a vital role in the function of the hotel and ultimately the service provided to our guests that enhances their stay. You will enjoy chatting to our guests, offering help and assistance, you will be great at multi-tasking, you will be efficient at solving guest enquiries and all with a smile and your infectious personality!

When you start your new role with Apex Hotels, you will begin a 12 week structured learning and development programme. With this in mind, we are looking for a Food and Beverage Supervisor who:

• Has previous experience in a food or beverage role
• Can deliver excellent standards
• Uses own initiative
• Has a customer service attitude
• Ideally has experience of supervisory training
• Holds a genuine desire to provide a Warmer Welcome to our guests

Come and join our team, guided by our values of trust, friendliness, teamwork, and passion - the good stuff that makes hospitality feel effortless. Here, you’ll shine in your own way, creating joyful moments that lift the everyday.

Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route.