Food & Beverage Service Assistant (Experienced)

Brocket Hall Estate; Lemsford; On-site; GBP 18,000 - 26,000; Full time

Benefits offered by this job

Free parking

Pension plan

Complimentary access to golf facility

Staff meal

Staff discount program for family

Job summary

Brocket Hall Estate is seeking experienced and professional Food & Beverage team members to join our hospitality team across the Clubhouse, private events and other estate venues. You will provide professional table and drinks service, take orders using EPOS systems, and set up restaurant, bar and event areas to deliver a consistent, welcoming standard.

Working with a premium hospitality team, you will help guests and members enjoy high quality service, understand dietary requirements, and

Qualifications

• Warm and professional with guests.
• Reliable and punctual.
• Well presented.
• Confident without being over-familiar.
• Comfortable working in a premium hospitality environment.
• Able to recognise what a guest needs without always waiting to be asked.
• Interested in developing hospitality knowledge and skills.

Responsibilities

• Providing professional table and drinks service
• Taking orders accurately and using EPOS systems
• Setting up and preparing restaurant, bar and event areas
• Serving food and beverages to a consistently high standard
• Understanding menus, allergens and dietary requirements
• Communicating confidently with members and guests
• Handling guest requests and resolving straightforward service issues
• Working efficiently during busy services and events
• Maintaining high standards of presentation, cleanliness and organisation
• Working as part of a wider hospitality team

Skills

Table service

Drinks service

Event setup

Food service

Tools

EPOS systems

Job description

Brocket Hall is looking for experienced and professional Food & Beverage team members to join our hospitality team.

We are looking for people who genuinely enjoy providing good service, understand how a professional restaurant or hospitality operation should run, and want the development opportunities rather than purely casual work.

You will work across our Clubhouse, private events and other hospitality areas across the Brocket Hall estate, delivering a consistent and welcoming service to members, guests and event clients.

• Providing professional table and drinks service
• Taking orders accurately and using EPOS systems
• Setting up and preparing restaurant, bar and event areas
• Serving food and beverages to a consistently high standard
• Understanding menus, allergens and dietary requirements
• Communicating confidently with members and guests
• Handling guest requests and resolving straightforward service issues
• Working efficiently during busy services and events
• Maintaining high standards of presentation, cleanliness and organisation
• Working as part of a wider hospitality team

Requirements

• Naturally warm and professional with guests
• Reliable and punctual
• Well presented
• Confident without being over-familiar
• Comfortable working in a premium hospitality environment
• Able to recognise what a guest needs without always waiting to be asked
• Interested in developing their hospitality knowledge and skills

Benefits

• Free parking
• Pension plan
• Complimentary access to golf facilities
• Staff meal
• Staff discount program over FB, retail, gym membership, and ticketed events for family.