Food & Beverage Manager

Crowne Plaza Hotel; Reading; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Food & Beverage Discounts

Employee Discount Rates

Employee Assistance Programme

Job summary

Crowne Plaza Reading is seeking a passionate, commercially minded Food & Beverage Manager to lead our F&B operation, including restaurant, bar, lounge, meetings and events, and room service. You will work closely with the Head Chef and the wider hotel leadership team to deliver outstanding service that reflects the Crowne Plaza brand standards.

The role requires a proven track record in hotel F&B leadership, strong commercial awareness, and the ability to drive revenue while developing

Qualifications

• Experience as Food & Beverage Manager or senior F&B leader in a hotel.

Responsibilities

• Lead, motivate and develop the Food & Beverage team to deliver exceptional service standards.
• Manage day-to-day operation of all F&B outlets, ensuring smooth and efficient service.
• Drive revenue, profitability, and guest satisfaction across all food and beverage areas.
• Monitor labour costs, payroll, stock control and departmental budgets.
• Work closely with Head Chef and hotel leadership to develop innovative offerings and promotions.
• Ensure compliance with food safety, health & safety, licensing, and company policies.
• Manage recruitment, onboarding, training and succession planning within the department.
• Review guest feedback and implement continuous improvement initiatives.
• Support conference, event and wedding operations to ensure excellent delivery.

Job description

Crowne Plaza Reading East is a modern, luxury 4-star hotel offering stylish bedrooms, the 2 AA Rosette Caprice Restaurant & Terrace, Monty’s Bar & Lounge, and the Esprit Wellness & Spa with pool, gym, and treatment facilities.

The hotel also features state-of-the-art meetings and events spaces for up to 260 delegates and is conveniently located near the M4 and Winnersh Triangle station, with easy access to Reading, Heathrow, Windsor Castle, and Legoland.

Job Description

Crowne Plaza Reading is seeking a passionate, commercially minded, and hands-on Food & Beverage Manager to lead our vibrant F&B operation. This is an exciting opportunity for an experienced hospitality professional who thrives on delivering exceptional guest experiences, developing high-performing teams, and driving revenue growth.

As Food & Beverage Manager, you will take overall responsibility for our restaurant, bar, lounge, meetings and events and room service operations, ensuring every guest enjoys outstanding service that reflects the Crowne Plaza brand standards.

What You will Be Doing

• Leading, motivating, and developing the Food & Beverage team to deliver exceptional service standards.
• Managing the day-to-day operation of all F&B outlets, ensuring smooth and efficient service.
• Driving revenue, profitability, and guest satisfaction across all food and beverage areas.
• Monitoring labour costs, payroll, stock control, and departmental budgets.
• Working closely with the Head Chef and wider hotel leadership team to develop innovative offerings and promotions.
• Ensuring compliance with food safety, health & safety, licensing, and company policies.
• Managing recruitment, onboarding, training, and succession planning within the department.
• Reviewing guest feedback and implementing continuous improvement initiatives.
• Supporting conference, event, and wedding operations to ensure exceptional delivery.

What We're Looking For

• Previous experience in a Food & Beverage Manager or senior F&B leadership position within a hotel environment.
• A proven track record of leading successful restaurant, bar, and events operations.
• Strong commercial awareness with experience managing budgets, labour costs, and profitability.
• Excellent leadership skills with the ability to inspire, coach, and develop teams.
• Outstanding communication and guest service skills.
• Knowledge of food safety legislation, licensing requirements, and health & safety standards.
• Flexibility to work evenings, weekends, and bank holidays as required by the business.
• Food & Beverage Discounts: Calling all foodies! Enjoy mouthwatering discounts at our restaurants and bars.
• Employee Discount Rates: As a TROO Hospitality team member, you get exclusive access to unbeatable travel discounts at our hotels and across the IHG portfolio. Extend the adventure to your loved ones with Friend and Family Rates, making your travel dreams a reality at unbeatable prices.
• Employee Assistance Programme: We care about your well-being, which is why we offer an Employee Assistance Programme to provide support and guidance when life throws its curveballs. Consider it your trusty sidekick in times of need.