Food & Beverage Host

Grosvenor Casino; Nottingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

Grosvenor Casino is seeking a Food & Beverage Host to enhance customer experiences in a vibrant environment. This role involves welcoming guests, presenting menus, and delivering exceptional service. Join a team dedicated to creating memorable moments while enjoying competitive pay and benefits.

Benefits

Hourly pay rate of £12.21

Tips: Share of uncapped tips

Premium Pay Night Allowance

Paid breaks

28 days of holiday

Nest Pension Scheme

Life Insurance

Long Service Awards

Online learning access

Free team uniform

Retail Discount Scheme

50% off food and soft drinks

Qualifications

• Bring personality and a smile.
• Engage with customers effectively.
• Willingness to learn and adapt.

Responsibilities

• Make customers feel welcome.
• Present menus confidently.
• Provide first-class customer service.

Skills

Customer Engagement

Communication

Teamwork

Job description

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Company Description

Grosvenor Casino, Nottingham, NG1 6HS

We are Grosvenor Casinos and we are on a journey to become the UKs most loved casinos. Our venues sit at the heart of their communities, offering a space for people to play, have fun, relax with friends and enjoy our fabulous food, drink and entertainment.

We are on an exciting journey of growth and it’s the ideal time to join us.

As a valued team member, you'll receive the following benefits:

• Hourly pay rate of £12.21
• Tips: Receive a share of uncapped tips
• Premium Pay Night Allowance: An additional £1 per hour after midnight
• Paid breaks
• Holiday Entitlement: 28 days of holiday to relax and recharge
• Nest Pension Scheme: We contribute 3% to your pension.
• Life Insurance: Coverage provided for peace of mind
• Long Service Awards: Celebrate your career milestones with us
• Online learning: Access supplementary online courses to enhance your skills
• Uniform: We provide a free team uniform
• Retail Discount Scheme: Enjoy discounts and offers at selected retailers
• Employee Assistance Programme: Access to support and resources whenever you need them
• Food and Soft Drinks Discount: Enjoy 50% off food and soft drinks across all Grosvenor Casino & Mecca Bingo venues
  
  

Job Description

As a Food & Beverage host, you'll be at the forefront of it all, making our customers feel welcome, creating an atmosphere that leaves them wanting more. You'll gain the knowledge and skills to present our menus confidently & effectively, providing a first-class customer service to our customers. Ready for an exciting new challenge in a fun and engaging environment?

Qualifications

We'll teach you all you need to know and the skills to be a superstar F&B Host, all we ask is that you bring along personality, a smile and are able to engage with our customers.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  General Business

• Industries

  Gambling Facilities and Casinos

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