Food & Beverage Associate

4C Group; Greater London; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Flexible working

Staff accommodation rates across UK

Life Assurance Cover

Cycle to Work Scheme

Technology Scheme

Health Cash Plan

Referral Bonus Scheme

Workplace pension scheme

Employee Assistance Program

Eyecare vouchers

Private Medical Insurance

Continuous Learning & Development

Recognition Programme

Social events

Job summary

The Westin London City is looking for a Food & Beverage Associate to join our luxury team in central London. You will report to the Assistant Food & Beverage Manager and interact with guests across the hotel’s dining areas.

You will be expected to serve guests, maintain clean and safe dining spaces, and support kitchen and beverage service while developing through Marriott & 4C training portals.

Qualifications

• Oral and written fluency in English.
• Previous experience in a similar role in a four- or five-star environment is desirable.

Responsibilities

• First and last point of contact with guests in F&B areas.
• Serve guests at the table.
• Keep restaurant and bar areas clean and safe.
• Set and reset tables before and after service.
• Liaise with kitchen and assist beverage service.
• Participate in Marriott & 4C training portals.

Skills

Wine knowledge

Spirits knowledge

Food service

Team player

Flexible duties

English fluency

Luxury hotel experience

Job description

Food & Beverage Associate

The Westin London City, 60 Upper Thames Street, London (Central), London, EC4V 3AD

The Westin London City boasts an impressive riverside location and spectacular views over London’s historic River Thames. Overlooking Shakespeare’s Globe and the striking Tate Modern, our luxury spa hotel offers 225 guest rooms, suites and residences impeccably designed with the Westin Heavenly Bed, sleek bathrooms and free high-speed Wi‑Fi. Guests are invited to indulge in an array of Westin services and amenities.

Our mission is “To be the preeminent wellness brand in hospitality, empowering guests to regain control and enhance their well‑being when they need it most, while traveling, ensuring they can be the best version of themselves.”

At The Westin London City, our employees are at the heart of bringing our wellness mission to life. We empower you to enhance the guest experience and reach your full potential in roles you undertake with pride by providing an enriching and supportive work culture.

Join our team at The Westin London City and be part of crafting distinctive guest experiences, just moments from some of London’s most iconic landmarks.

A DAY IN THE LIFE OF A FOOD & BEVERAGE ASSOCIATE AT THE WESTIN LONDON CITY

In this role you will report to the Assistant Food & Beverage Manager

What you'll be doing

• You will be the first and last point of contact with the guest in the hotel’s food and beverage areas
• You will be serving guests at the table
• Keeping the restaurant and bar areas clean, safe and tidy
• Setting and resetting of tables in the restaurant before guests arrive and after they leave
• Liaising with the kitchen team and helping out with beverage service
• Learning opportunities through Mariott & 4C training portals

What We Need From You

We hire mostly on personality & potential but here are a few of our requirements...

To succeed in the role of Food & Beverage Associate, you will need the following qualities and skills:

• Wine knowledge and service.
• Spirits/general beverage knowledge.
• Excellent food service skills.
• Team player who can be flexible and happy to both cover shifts and work in other areas as part of their weekly rota structure.
• Flexible to work between different duties in the food & beverage operations depending on the business need
• Previous experience in a similar role in a four- or five-star environment desirable.
• Oral & written fluency in English. Additional language will be considered a plus.

What We Offer

You will have access to a benefits package we believe truly works for our people and enhances our overall culture...

• Flexible working (subject to role and probationary review)
• Staff accommodation rates across UK (Mariott & 4C Group Hotels)
• Life Assurance Cover
• Cycle to Work Scheme
• Technology Scheme
• Health Cash Plan (HSF)
• Referral Bonus Scheme
• Workplace pension scheme
• Access to Employee Assistance Program (EAP) and Wellbeing Support
• Eyecare vouchers
• Private Medical Insurance
• Continuous Learning & Development opportunities
• Recognition Programme
• Opportunity to attend Social events.

EQUAL OPPORTUNITIES

4C Group and The Westin London City are an equal opportunity employer.

About 4C Group

4C Group is a global organisation that manages and develops properties and hotels in key business districts and leisure hot spots across the UK, Middle East, Africa and Canada. The company was formed in 2010, building on the foundations of a family property business that stretches back to the 1990s. The group’s mission is to operate sustainably, delight guests and investors, whilst striving to deliver a positive environmental and social impact within local communities.