Food & Beverage Assistant

Balmoral Arms; Rochester; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Wagestream

YuLife

Echo

Career Development

Employee recognition and reward scheme

Exclusive Discounts

Work in Breathtaking Locations

Job summary

Crerar Hotels is seeking a Food & Beverage Attendant to join our team. You will deliver exceptional dining experiences from breakfast to dinner, assist guests with requests, and maintain a warm, professional service. Upselling wines, menu items, and hotel amenities will be a key part of the role.

We offer an hourly rate of £13.45 with benefits including Wagestream, YuLife, and career progression. Join us at stunning hotel locations in Scotland and the Lake District for a rewarding hospitality

Qualifications

• Experience in a restaurant or bar is advantageous.
• Strong communication and service orientation.
• Enthusiasm for delivering memorable guest experiences.

Responsibilities

• Assist guests with inquiries and service from breakfast through dinner.
• Confidently upsell menu items, wines, and hotel amenities.
• Provide attentive, friendly, and professional service to all guests.

Skills

Communication

Customer service

Upselling

Job description

Join Crerar Hotels – Where Passion Meets Hospitality! Are you looking for a rewarding career in hospitality? At Crerar Hotels, we believe in creating unforgettable experiences for our guests – and that starts with YOU! Whether you’re an experienced professional or just starting out, we have fantastic opportunities across our stunning hotels in Scotland and in the Lake District. As a Food & Beverage Attendant at Crerar Hotels, you’ll play a key role in delivering exceptional dining experiences for our guests. With a warm and professional approach, you’ll assist guests, handle requests efficiently, and provide attentive service from breakfast through to dinner. Your strong communication skills and passion for great food and drink will shine as you confidently upsell menu items, wines, and hotel amenities. Prior experience in a restaurant or bar is an advantage, but a can-do attitude and commitment to outstanding service are what truly matter. Why Work with Us? On top of the fantastic benefits below we offer a salary/hourly rate of £13.45 At Crerar Hotels, we truly value our team, and that’s why we offer:

• Wagestream – Get instant access to your earned wages when you need them.
• YuLife – Enjoy health and well-being rewards, Employee Assistance Programme (EAP), and Virtual GP appointments.
• Echo – Our brand-new communications platform keeps you connected and engaged.
• Career Development – We invest in our people with fantastic training and progression opportunities.
• Employee recognition and reward scheme – celebrating anniversaries from 1 year onwards with incredible awards, vouchers and extra holiday days.
• Exclusive Discounts – Stay, dine, and relax at our beautiful hotels at special team rates.
• Work in Breathtaking Locations – From the Scottish Highlands to coastal escapes, our hotels are truly spectacular!

Be Part of Something Special. Come and join a team that cares about its people and delivers amazing experiences every day. and start your journey with Crerar Hotels!