Food & Beverage Assistant

Crowne Plaza Hotel; Reading; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Food & Beverage Discounts

Employee Discount Rates

Employee Assistance Programme

Job summary

Crowne Plaza Reading East is seeking a Food & Beverage Assistant to join our hospitality team. You will work across the restaurant, bar, and events spaces, delivering friendly service to hotel guests and supporting banquets and conferences as needed.

Training is provided where required, with opportunities to enjoy staff discounts and employee perks in a guest‑facing role. A positive attitude and teamwork are essential for success in this fast-paced environment.

Qualifications

• Positive, enthusiastic attitude.
• Strong communication and teamwork skills.
• Passion for hospitality and customer service.
• Reliability, flexibility, and willingness to work shifts.

Responsibilities

• Providing friendly, professional food and drink service.
• Setting up and clearing restaurant, bar, and event areas.
• Serving food and beverages to hotel guests.
• Maintaining high standards of cleanliness and hygiene.
• Delivering excellent customer service and creating memorable guest experiences.
• Working as part of a team in a fast-paced hospitality environment.
• Supporting conferences, banquets, and other hotel events when required.

Skills

Customer service

Teamwork

Communication

Flexibility

Job description

Crowne Plaza Reading East is a modern, luxury 4-star hotel offering stylish bedrooms, the 2 AA Rosette Caprice Restaurant & Terrace, Monty’s Bar & Lounge, and the Esprit Wellness & Spa with pool, gym, and treatment facilities.

The hotel also features state-of-the-art meetings and events spaces for up to 260 delegates and is conveniently located near the M4 and Winnersh Triangle station, with easy access to Reading, Heathrow, Windsor Castle, and Legoland.

Job Description

The Food & Beverage Assistant role at Crowne Plaza Reading East (Reading RG41 5TS) is a customer-facing hospitality position in the hotel's restaurant, bar, and events operations. The hotel features the 2 AA Rosette Caprice Restaurant & Terrace, Monty's Bar & Lounge, meeting and event spaces, and a spa.

Key responsibilities include:

• Providing friendly, professional food and drink service.
• Setting up and clearing restaurant, bar, and event areas.
• Serving food and beverages to hotel guests.
• Maintaining high standards of cleanliness and hygiene.
• Delivering excellent customer service and creating memorable guest experiences.
• Working as part of a team in a fast-paced hospitality environment.
• Supporting conferences, banquets, and other hotel events when required.

What they're looking for:

• A positive, enthusiastic attitude.
• Strong communication and teamwork skills.
• Passion for hospitality and customer service.
• Reliability, flexibility, and willingness to work shifts.
• Previous food and beverage experience is helpful but training is often provided.
• Food & Beverage Discounts: Calling all foodies! Enjoy mouthwatering discounts at our restaurants and bars.
• Employee Discount Rates: As a TROO Hospitality team member, you get exclusive access to unbeatable travel discounts at our hotels and across the IHG portfolio. Extend the adventure to your loved ones with Friend and Family Rates, making your travel dreams a reality at unbeatable prices.
• Employee Assistance Programme: We care about your well-being, which is why we offer an Employee Assistance Programme to provide support and guidance when life throws its curveballs. Consider it your trusty sidekick in times of need.