Food & Beverage Assistant

Champneys-1; Liphook; On-site; GBP 9,600 - 17,000; Part time

Benefits offered by this job

Free parking

Job summary

Champneys is seeking a proactive Food and Beverage Assistant on a zero-hour contract. You will use your knowledge of the menus, ingredients and daily specials to deliver consistent, friendly service and upsell where appropriate.

You will be the ambassador for Champneys in our dining and bar areas, maintaining high standards of hygiene and presentation, handling reservations and serving guests with warmth and professionalism.

Qualifications

• Knowledge of menus and dietary options.
• Ability to advise guests on menu choices and dietary needs.
• Professional and courteous demeanour.
• Willingness to upsell and drive sales.

Responsibilities

• Provide consistent levels of excellent service to guests.
• Serve guests, take reservations, deliver food and beverages.
• Maintain cleanliness and hygiene in dining and bar areas.
• Have knowledge of dietary values to advise guests on options.

Skills

Customer service

Menu knowledge

Upselling

Dietary needs awareness

Hospitality attitude

Tools

POS system

Job description

Contract: Zero Hour
Salary: up to £12.71 per hour plus gratuities

Our Food and Beverage Assistants have a complete working knowledge of the menus, menu ingredients and what is available for that day.

In this role you will provide consistent levels of excellent service, you will be courteous, professional, and have a passion for what we do. You will help to drive sales within the F&B department while being an ambassador for Champneys.

Some duties and responsibilities include;

• Ensuring the F&B area is well presented, inviting and to the to the standard our guests expect
• Have a full and sound knowledge of dietary needs
• Ensuring all literature available for our guests and have sound knowledge on calorific values and basic nutrition in order to advise guests on their menu choices
• Having a complete knowledge of all food & beverage menus enabling you to help with any guest queries
• Taking reservations, orders, delivering ordered Food & Beverages
• Maintaining a clean working and dining area and maintain cellar areas in a clean, safe and hygienic condition to ensure quality of wet products.
• Prepare restaurant & bar areas for service in accordance with Company standards and procedures.
• Serve guests with drinks and meals in accordance with Company and hotel standards and procedures and taking every opportunity to upsell.
• Rotate bar stocks and maintain sales displays according to Company and hotel guidelines.

Why Work for Champneys?

• A focus on wellbeing – for our guests and our teams
• Opportunities for development and career progression
• Exposure to a unique wellness-focused food offering
• Work in beautiful, luxury environments

Our Commitment

• We are committed to maintaining the highest standards of health, safety and hygiene, and expect all team members to play their part in creating a safe and professional working environment.

Ready to Join Us?

• App technology for shifts.
• Free parking [Eastwell Manor, Forest Mere, Henlow, Motram Hall, Springs, Tring and the College only].

Expected Salary (this is not sent to the employer)

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