Food & Beverage Assistant

English Heritage; England; On-site; GBP 1,000; Part time

Job summary

Join a leading heritage charity as a Food & Beverage Assistant at Goodrich Castle. In this role, you'll prepare food and drinks, ensuring exceptional customer service. A part-time contract from July 7th to August 31st, offering £12.21 per hour plus benefits like discounts and career progression.

Benefits

Free access to English Heritage sites

25% discount in shops and cafes

Enhanced maternity/paternity/shared parental leave

Matched pension contributions up to 10%

Opportunities for career progression

25 days' holiday plus Bank Holidays pro rata

Options to buy additional leave

Qualifications

• Experience in a food and beverage role is beneficial but not essential.
• Understanding of excellent customer service is expected.
• Enthusiasm and willingness to learn are crucial.

Responsibilities

• Prepare food and drinks from local produce.
• Take and prepare food and drink orders.
• Ensure cleanliness and hygiene standards.

Skills

Customer Service

Teamwork

Food Safety Awareness

Job description

Join English Heritage as a Food & Beverage Assistant at Goodrich Castle. In this role, you will prepare food and drinks while providing exceptional customer service. This part-time fixed-term contract from July 7th to August 31st offers a salary of £12.21 per hour and benefits such as free access to heritage sites and career progression opportunities.

Free access to English Heritage sites

25% discount in shops and cafes

Enhanced maternity/paternity/shared parental leave

Matched pension contributions up to 10%

Qualifications

• Experience in a food and beverage role is helpful but not essential.
• Understanding of excellent customer service expected.
• Enthusiasm and willingness to learn is more important.

Responsibilities

• Prepare food and drinks from local produce at Goodrich Castle.
• Take and prepare food and drink orders.
• Ensure cleanliness and hygiene standards.

Skills

Customer Service

Teamwork

Food Safety Awareness

Title Food & Beverage Assistant Location Goodrich Castle, Goodrich, Ross on Wye, Herefordshire, HR9 6HY Salary £12.21 Per Hour / Minimum 8 Hours Per Week / Fixed term contract 7th July to the 31st August Job type Fixed Term Contract Ref 16047

Would you like to work for the charity that cares for hundreds of historic sites in every corner of England? We are looking for a Food and Beverage Assistant to join us at Goodrich Castle

No history background? No problem. What is important to us is a passion for people and excellent customer service. You will enjoy working with others as part of a team and understand what makes excellent customer service to deliver great quality through our food and unique settings.

Heritage is for everybody, and we are here for heritage.

Heritage lives in places and people, memories and stories, artefacts and traditions. It can connect us all to the past, and to each other. It can make us happier, strengthen every community, and help shape society for the better. Everybody should be able to enjoy the benefits it brings. That's why, as a charity, we care for over a million objects and hundreds of historic sites in every part of England, from international icons to local treasures. And it's why we open them up, share their stories and find new ways for everybody to enjoy, learn, play and create.

This is a part-time role working a minimum of 8 hours per week from 7th July to 31st August. Weekend and Bank Holiday availability is essential.

As a Food and Beverage Assistant, you will help to prepare food and drinks from the best of regional and local produce at Goodrich Castle working as part of a team to support the day-to-day operations. Duties may vary depending on the day, but you can expect to be:

- Taking and preparing food and drink orders

- Assisting with food preparation in our kitchen

- Providing exceptional customer service

- Ensuring a perfect standard of cleanliness and hygiene throughout

About You

To be a Food and Beverage Assistant, you will:

- understand what makes excellent customer service and enjoy delivering this to our customers

- be able to engage in a positive way with people from all backgrounds

- enjoy working as a team

Experience of working in a food and beverage role and an awareness of food safety and allergens would help but it isn't essential as full training will be provided. For us, it's more important that you have bags of enthusiasm and a willingness to get involved.

The Benefits

- Salary of £12.21 per hour

- The opportunity to progress your career within the heritage sector, in retail, food and beverage or general management

- Opportunities to go to some of our great live music or history events

- Free access to all English Heritage sites for you and up to six friends/family members

- 25% discount in our shops and cafes

- Enhanced maternity/paternity/shared parental leave

- 25 days' holiday plus Bank Holidays pro rata rising to 28 days after 3 years

- Options to buy additional leave

- Matched pension contributions up to 10%

If you would like to talk to us before you apply, e.g. about workplace adjustments or working patterns, please contact Linda Harrison, Food & Beverage Manager, on [e-mail], 01600 890538 No agencies please.

Our interview and offer process will take place between week commencing 23rd June, with new starters joining 7th July.

Everybody's welcome at English Heritage

Forget the stereotypes. It takes thousands of people from every background to care for England's heritage and open it up for everybody to enjoy. We're looking for every type of person with every kind of skill and experience, and we're committed to making sure that English Heritage is an equitable, diverse and inclusive place to work. You can connect with others through our EDI networks as a member or ally. These include Ethnic Diversity, Faith & Belief, Social Equity, LGBTQ+, Neurodivergence, Age, Disability and Gender Health and Wellbeing.

We take wellbeing seriously. We are committed to ensuring everyone feels safe at work and can carry out their role. To support this, we have a network of Mental Health First aiders, regular information and awareness events, unlimited access to an Employee Assistance Programme and work with our people to implement reasonable adjustments.

Find out more about us and what we do: https://www.english-heritage.org.uk/about/ You can also meet some of our people and hear about why they enjoy working with us: https://www.english-heritage.org.uk/about/our-people/careers-with-us/

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