Food & Beverage Assistant

Bespoke Hotels; England; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Discounted hotel stays for you and a2

Job summary

Bespoke Hotels is seeking a guest-focused hospitality professional to join our growing team. The role emphasises delivering excellent service to guests, maintaining high cleanliness and safety standards, and supporting cost-control with stock orders and waste minimisation.

The ideal candidate will have at least 1 year of experience in a similar role, a passion for hospitality, reliability, and a willingness to learn and grow within the company. Weekend availability is required.

Qualifications

• At least 1 year experience in a similar position.
• Weekend availability required.

Responsibilities

• Ensure designated areas are cleaned to company standards for hygiene.
• Help control costs through stock ordering and waste minimisation.
• Deal with guest requests professionally.
• Anticipate and respond to guest needs to enhance satisfaction.
• Maintain Health and Safety and Fire Safety standards.

Skills

Guest service

Hospitality

Customer service

Job description

We are proud to provide equal opportunities for our team members, encouraging inclusive and creative culture, providing long-term careers, supporting community and assisting in environmental matters.

• Ensuring that designated areas are cleaned to the Company standards to guarantee excellent hygiene in all areas.
• Help control costs through ordering stock and minimising waste.
• Deal with any reasonable requests from guests in a professional manner.
• Strive to anticipate customer needs and where possible react to theses to enhance customer satisfaction.
• Ensure all Health and Safety and Fire Safety Company standards are maintained.

The ideal person will have at least a year's experience in a similar position and will have the ability to deliver great service to our guests.

We are looking for someone who is passionate about hospitality, that is reliable and willing to learn as part of this growing team.

Must have weekend availability.

Bespoke Hotels was founded in 2000 and has consistently grew to the point where we now manage over 9,500 hotel rooms, 8,000 employees and £815 million of assets.

We pride ourselves on a diverse roster and a unique, individualised management style, with over 90 management agreements across the UK, alongside a further 30 management consultancy services, and 100 hotels with sales & marketing services only.

We offer competitive salaries, incentives, ample scope for personal development and discounted hotel stays for you, your family, and friends.