Conference & Events Supervisor

Apex Hotels; Dunblane; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

29 days holiday

Training and development from day one

Employee events and celebrations

Inhouse company app for employees

Discounts in restaurants

Job summary

You’ll be welcomed into Apex Hotels with genuine warmth as you join us as a Conference & Events Supervisor in Dunblane. From your first day, you’ll be part of a team that truly cares, where people feel valued, included, and connected.

We love individuality and the spark it brings to every interaction. You will lead and influence day-to-day conference and events operations, ensuring guests have memorable experiences across corporate events, weddings and special occasions, while delivering

Responsibilities

• Setting up meeting rooms and events areas for guests to ensure an excellent experience.
• Ensure staff provide excellent customer service during each event.
• Serving food and beverages to guests.
• Delivering the highest standards in service and presentation.
• Prepare tea/coffee breaks and stations with appropriate food and beverages and at the correct time as stated in Event function sheet
• Resolve guest requests and aim to fulfil any special requirements during the event
• Ensure all working areas are kept clean and tidy.
• Take responsibility for stock taking.
• Assist with the training and development of team members

Job description

Salary: £13.27 per hour plus excellent benefits company and Perks

You’ll be welcomed into Apex Hotels with genuine warmth as you join us as a Conference & Events Supervisor in Dunblane. From your very first day, you’ll be part of a team that truly cares, where people feel valued, included, and connected. We love individuality - it’s what brings the spark, the curiosity, and the human touch to every interaction.

You will meet great people, have fun at work, develop new friendships, learn new skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes:

• 29 days holiday
• Training and development from day one
• Employee events and celebrations
• Inhouse company interactive employee communication APP
• Entry to our state-of-the-art gym and pools
• Healthy meals to enjoy while you're working
• Access to an external Employee Assistance Programme
• Financial Wellbeing App
• £200 referral bonus when your friends or family join the team.

Following your first successful 3 months, you’ll also receive ……

• Access to our discounts and wellbeing platform “Treat Yourself Here”, unlocking savings and experiences for you and your family
• Involvement in our employee recognition schemes
• Long service recognition
• Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two
• 50% discount in our restaurants
• Cycle to Work Scheme
• Discounted room rates for employees, friends, and family
• Spa treatments and product discounts
• Life Assurance cover.

Role Overview:

As Conference and Events Supervisor you will have the opportunity to be actively involved in leading and influencing the day to day running of the the Conference and Events within Apex Hotels. You will have the exciting role of making sure every customer has a memorable experience and leaves with special memories . No two days are the same in Conference and Events with a variety of corporate events, wedding and special occasions. You will embrace every opportunity to create extra special moments for our guests and provide a personal experience our guests will want to share.

Main Responsibilities:

• Responsible for setting up meeting rooms and events areas for the guests to ensure they receive an excellent experience.
• Ensure staff provide excellent customer service during each event.
• Serving food and beverages to the guests.
• Delivering the highest standards in service and presentation.
• Prepare tea/coffee breaks and stations with appropriate food and beverages and at the correct time as stated in Event function sheet
• Resolve any guest requests and aim to fulfil any special requirements during the event
• Being responsible for ensuring all working areas are kept clean and tidy.
• Taking responsibility for stock taking.
• Assist with the training and development of Team members

About you:

You will be an excellent organiser with a passion for providing excellent customer care. You will have the initiative and drive to build on the success of the department alongside the Manager. You will have excellent communication skills and be able to motivate your team, as well as delegate tasks.

On your first day you will begin a structured 12 week learning journey, giving you the skills, knowledge, and confidence to be a great Conference and Events Supervisor. With this in mind, we are looking for a Conference and Events Supervisor who:

• Previous experience in a Conference and Events role
• Ideally has evidence of supervisory training
• Uses own initiative
• Has a strong customer service attitude
• Holds a genuine desire to provide a warmer welcome to our guests.

Come and join our team, guided by our values of trust, friendliness, teamwork, and passion - the good stuff that makes hospitality feel effortless. Here, you’ll shine in your own way, creating joyful moments that lift the everyday.

Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route.

£13.27 per hour plus excellent benefits company and Perks