Food and Beverage Team Member

Lighthouse Hotel Management; North Bradley; On-site; GBP 18,000 - 24,000; Full time

Job summary

A leading hotel management company in North Bradley is seeking a Food and Beverage Team Member to deliver exceptional guest experiences. Responsibilities include greeting guests, ensuring compliance with food safety regulations, and collaborating with team members. Ideal candidates have strong communication skills and a positive attitude. The role offers competitive salary and numerous employee benefits including training opportunities and discounts.

Benefits

Competitive salary

Career growth opportunities

Enhanced benefits including online GP access

Extensive training programs

Employee discounts on hotel stays

Vibrant work environment

Employee recognition programs

Uniform provided

Death in Service benefit

Qualifications

• Positive 'can do' attitude.
• Passion for delivering exceptional guest service.
• Strong organizational skills and ability to multitask.
• Flexibility to work varying shifts.
• Excellent communication skills in English.

Responsibilities

• Greet guests with a welcoming smile and promote the brand.
• Collaborate with in-house teams to ensure seamless guest experiences.
• Understand and deliver legal compliance regarding food safety.

Skills

Guest service

Organizational skills

Communication skills

Teamwork

Job description

Overview

We have a fantastic new vacancy for a 0 hour Food and Beverage Team Member at Courtyard by Marriott Edinburgh West.

Courtyard by Marriott Edinburgh West is a 160 bedroom hotel on the leafy Heriot-Watt University campus, with a state-of-the-art lobby and 'The Avenue' at the centre of it all. Courtyard by Marriott Edinburgh West is managed by Lighthouse Hotel Management, which is the operational arm of the Molo Hotel Group.

Job Description

As the Food and Beverage Team Member, you will play a pivotal role in delivering the highest quality of service and providing an exceptional experience for our guests.

Responsibilities

• Guest Engagement: As the face of our hotel, you will greet each guest with a welcoming smile and positively promote our brand and outstanding service. Anticipating every guests needs and wants, you will go above and beyond and take pride in making every guests experience exceptional throughout the bar, restaurant and meeting areas.
• Collaboration: You\'ll collaborate closely with various inhouse teams, including kitchen, reception, and reservations, to ensure seamless guest experiences. Your excellent teamwork skills will foster a harmonious work environment, where everyone works together to create an exceptional stay for our guests.
• Compliance: In line with legislation and the hotels policies and procedures, you will understand, implement and deliver the highest standards of legal compliance regarding to food safety, food hygiene and food allergens. Limiting possible cross contamination and risk to our staff and guests catering to all cuisine needs and wants.

Requirements

• Have a positive "can do" attitude.
• A passion for delivering exceptional guest service with a friendly and approachable demeanour.
• Strong organizational skills and the ability to multitask in a fast-paced environment.
• Flexibility to work varying shifts, including weekends and holidays, as our hotel operates 24/7.
• Excellent communication skills in English, both verbal and written. Additional language proficiency is a bonus.

Perks and Benefits

• Competitive salary and opportunities for career growth within the Lighthouse Hotel Management family.
• Enhanced benefits for all employees – including 24/7 access to an online GP.
• Extensive training and development programs to enhance your skills and knowledge.
• Employee / Friend & Family discounts on hotel stays and dining.
• Vibrant and inclusive work environment with a diverse team.
• Employee recognition programs to celebrate your achievements.
• Uniform and Meals provided on duty.
• Death in Service benefit for contracted employees.
• And many more great benefits!

Join our team and immerse yourself in a world of unparalleled hospitality and excitement. Be part of an extraordinary journey where you\'ll shape memories and create experiences that will last a lifetime. Apply now and become a key player in our magnificent hotel\'s success story!

The Lighthouse Hotel Management is an equal opportunity employer and encourages applications from candidates of all backgrounds.