Food and Beverage Team Member

Warner Hotels; Holme Lacy; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

Gym access

Food discount onsite

Pension scheme

Career development through training &

28 days annual leave

Job summary

Warner Hotels in Holme Lacy (Herefordshire) is hiring a Food and Beverage Team Member. You will greet and serve guests in our restaurants or bars, clear tables and re-lay for service, and support the team to ensure a smooth guest journey from arrival through departure.

The role offers a comprehensive benefits package and opportunities for career development within Warner Hotels’ diverse leisure and dining venues.

Qualifications

• A passion for food and drink.
• Willingness to learn and improve knowledge on customer service, our products and tailored selling.
• A people person who would put the guest journey at the heart of everything they do.
• Someone who will care about the wider team and look to support wherever needed.
• A promise to come to work as your whole authentic self.

Responsibilities

• Greeting and serving guests in our restaurants or bars.
• Clearing tables and re-laying for service as needed.
• Serving guests in one of our Bars.
• Supporting the Food & Beverage team to ensure a smooth guest journey.

Skills

Passion for food & drink

Willingness to learn

Customer service focus

Team player

Job description

Join our team at Holme Lacy, part of the Warner Hotels Group. This Grade I listed 181-bedroom hotel in Herefordshire has a theatre, spa, two restaurants, and a coffee shop, all set in 20 acres of green fields.

Up to £12.71 per hour (dependent on your age)

Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below.

We have a fantastic opportunity for a Food and Beverage Team Member to join our team at Warner Hotels. As part of our supportive Food and Beverage team, you will be working in one of our restaurants or bars as a Team Member. You'll be greeting and serving our guests, clearing tables and re-laying for service as needed, or serving guests in one of our Bars. Alongside the Food and Beverage Manager, you will be a fundamental part of the smooth running of the guest journey from the moment each guest arrives.

Warner Hotels don't just deliver holidays - we create moments where Guests (and team) feel alive, relaxed and inspired.

Why work with Warner Hotels?

As a Food & Beverage Team Member, you'll receive:

• Free use of gym and leisure facilities
• 60% discounted food onsite
• Pension scheme
• A fantastic opportunity for career development through externally recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level)
• 28 days annual leave per year (Inclusive of Bank Holidays)
• Cycle to Work Scheme
• 20% discount at breaks at Warner, Butlins & Haven + additional discounts during your stays for you and your family
• Help @ Hand from Unum - including virtual GP, Physiotherapy support, Mental Health sessions
• Life Assurance
• Free Car Parking onsite
• Family Friendly policies
• Refer a friend scheme
• Aslan: Our Reward & recognition portal includes access to a financial wellbeing platform
• Access to a discounts platform including a points based discount plan to increase your retail discounts
• Access your wages on demand through Aslan
• Employee Assistance Programme
• L&G Care Concierge
• Glow Getters and Long Service Awards

What are we looking for?

• A passion for food and drink
• A willingness to learn and improve knowledge on customer service, our products and tailored selling
• A people person who would put the guest journey at the heart of everything they do
• Someone who will care about the wider team and look to support wherever needed
• A promise to come to work as your whole authentic self

Ready to discover your glow?

Be part of something more than a hotel — where your personality shines and your ideas matter.

At Warner Hotels, diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require.

If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: