Food and Beverage Supervisor (Maternity Cover)

Cycas Hospitality; London; On-site; GBP 28,000 - 35,000; Full time

Job summary

Join a leading hospitality team as a Food and Beverage Supervisor at Bankside Hotel, known for exceptional service and a vibrant atmosphere. Your role will involve supervising operations, training staff, and ensuring high standards for customer experience. Competitive salary and various benefits await you.

Benefits

Complimentary dry-cleaned uniform

Free meals on duty

Medical Cash Plan

Discounted hotel and F&B rates globally with Marriott

Enhanced Family Friendly Policy

Qualifications

• Previous experience in a high-paced restaurant environment.
• Good level of English and communication skills; other languages are desirable.
• Knowledge of food and table preparation techniques.

Responsibilities

• Supervise front-of-house operations during shifts.
• Lead, train, and motivate team members.
• Ensure hygiene, health, and safety standards are met.

Skills

Customer service

Team leadership

Communication

Food knowledge

Job description

Join our award-winning team as a Food and Beverage Supervisor (Maternity Cover) at Bankside Hotel!

Who we are!

We are currently looking for a passionate Food and Beverage Supervisor (Maternity Cover) to join the team here at Bankside Hotel - voted one of the 'Best Places to Work Hospitality'. Sitting consistently in the top tier of all the hotels in London on TripAdvisor, Bankside Hotel is a social hub for anyone, guest or local, with a passion for culture, art, and food. If this sounds like something you'd like to get involved with, we would love to hear from you!

What you will be doing?

• Supervise front-of-house operations during shifts, ensuring smooth service flow.
• Lead, train, and motivate team members to deliver outstanding customer experiences.
• Handle customer complaints or queries professionally and promptly.
• Assist with staff scheduling and shift planning to ensure adequate coverage.
• Ensure hygiene, health, and safety standards are consistently met.
• Support inventory control and assist in stock ordering and receiving.
• Communicate effectively with the kitchen, management, and team to ensure cohesion.
• Maintain cleanliness and presentation standards across all guest areas.
• Carry out opening and closing duties, including cashing up and end-of-day reporting.

Requirements

• Previous experience in a high-paced restaurant environment.
• Available full-time, flexible to do morning, day, and evening shifts.
• Ability to provide guests with up-to-date information and advice on food as well as beverages.
• Knowledge of food and table preparation techniques.
• Ability to demonstrate ownership and communicate effectively with team members.
• Good level of English and communication skills. (Other languages are always desirable!)

What do we expect from you?

Be Natural

· We want our people to be themselves, genuine and non-scripted.

· We give you the space to be yourself, so show us who you really are!

Make It Easy

· Be flexible; respond quickly and positively to the changing requirements of the business.

· Make it easy for our guests and your fellow team members to communicate effectively and be creative.

Feel Empowered

· We want our Banksiders to take charge and change the game.

· Take personal responsibility and initiative to resolve issues in your own way.

Belong

· Show love towards our guests and your team! We are looking for someone who understands their individual value within Bankside and who wants to be part of the development of the local area as well as the hotel.

· Show passion towards internal product knowledge, our local area, and continuously develop this knowledge.

In return for being a great Food and Beverage Supervisor, we will treat you to benefits such as:

• Complimentary dry-cleaned uniform
• Free meals on duty
• Medical Cash Plan
• Discounted hotel and F&B rates globally with Marriott
• Enhanced Family Friendly Policy

Bankside; #whereyoubelong