Food and Beverage Supervisor

Exclusive Hotels; Coventry; Presencial; GBP 20 000 - 26 000; Tempo integral

Resumo da oferta

Ansty Hall, a part of the Exclusive Collection, is a country house with charm, picturesque grounds, versatile event spaces and dining that celebrates local flavours. You will join as a Food and Beverage Assistant, delivering warm, attentive hospitality and supporting seamless service across our Food & Beverage areas.

Here, your contribution will help create memorable moments for every guest while developing your skills in a supportive and collaborative team.

Qualificações

• Strong communication and guest-service skills.
• Friendly, confident and professional.
• Ability to work well under pressure in a fast-paced environment.
• Good attention to detail and accuracy when serving guests.
• Reliable, punctual and professional approach, with a commitment to high service standards.
• Positive, team-focused attitude and a willingness to learn.
• Smart personal presentation and an understanding of basic food hygiene.

Responsabilidades

• Provide warm, attentive service across restaurant, bar and lounge areas.
• Take accurate food and drink orders and communicate clearly with the kitchen.
• Serve dishes and beverages to the required standards of timing and presentation.
• Set up, clear and reset tables efficiently to support smooth service.
• Maintain cleanliness and organisation in all service areas.
• Offer confident menu knowledge and assist guests with queries or recommendations.
• Process payments accurately and follow company procedures.
• Support Food & Beverage operations across breakfast, lunch, dinner, events and bar service.
• Follow food safety, allergen and health & safety procedures at all times.

Conhecimentos

Guest service

Communication

Team player

Attention to detail

Punctuality

Food hygiene basics

Descrição da oferta de emprego

Ansty Hall, a part of the Exclusive Collection, is a country house full of charm, with picturesque grounds, versatile event spaces, and dining that celebrates local flavours. It is a place where heritage, elegance, and exceptional service come together to create memorable experiences for guests.

You will join as a Food and Beverage Assistant, delivering warm, attentive hospitality and supporting seamless service across our Food & Beverage areas. Here, your contribution will help create memorable moments for every guest while developing your skills in a supportive and collaborative team.

Key Responsibilities

• Provide warm, attentive service across restaurant, bar and lounge areas.
• Take accurate food and drink orders and communicate clearly with the kitchen.
• Serve dishes and beverages to the required standards of timing and presentation.
• Set up, clear and reset tables efficiently to support smooth service.
• Maintain cleanliness and organisation in all service areas.
• Offer confident menu knowledge and assist guests with queries or recommendations.
• Process payments accurately and follow company procedures.
• Support Food & Beverage operations across breakfast, lunch, dinner, events and bar service.
• Follow food safety, allergen and health & safety procedures at all times.

Person Specification

• Strong communication and guest-service skills.
• A friendly, confident and professional approach.
• The ability to work well under pressure in a fast-paced environment.
• Good attention to detail and accuracy when serving guests.
• A reliable, punctual and professional approach, with a commitment to maintaining high service standards.
• A positive, team-focused attitude and a willingness to learn.
• Smart personal presentation and an understanding of basic food hygiene.

Why Exclusive Collection?

We are a certified B Corp, committed to sustainability, responsible sourcing and making a positive impact through everything we do. At Exclusive Collection, we champion wellbeing, development and a culture where talented people can thrive and build rewarding careers.

As an equal opportunities employer, we welcome applications from all individuals with the right to work in the UK. If you require any adjustments throughout the recruitment process, please let us know.