Food and Beverage Server

SeeMeHired.com

Belfast City District

On-site

GBP 18,000 - 24,000

Full time

14 days+

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Job summary

Titanic Hotel Belfast is seeking a Food and Beverage Server to join our team and deliver exceptional guest service in the F&B department. You will ensure orders are served promptly and hospitality is exemplary.

Maintain standards, up-sell where appropriate, keep areas clean, and work with other departments to keep the outlet running smoothly; be prepared for training and adhere to security and health and safety policies.

Qualifications

Right to work in the UK.
Hospitality experience.

Responsibilities

Ensures orders of food and beverage are served promptly in accordance with hotel standards.
To ensure exemplary hospitality to the guest at all times.
To be fully conversant with systems and ensure that all guest bills are posted correctly.
To ensure that every up-selling opportunity is acted upon.
Ensuring daily that the outlet is prepared to standard service and all preparation is organised for current and following days.
To work to an agreed rigid cleaning procedure.
Act upon opportunities in and outside of your outlet taking ownership to remedy guests and colleague needs.
To attend all relevant training as and when required.
To develop and maintain good working relationships with all departments in the hotel.
To report all maintenance faults to the Maintenance Department and follow the remedy through.
To ensure minimal wastage within the food and beverage area.
To show willingness to take on additional responsibilities when necessary.
Familiarise yourself with our Core Values TITANIC which link to the desired behaviours that we expect all our employees to display.
To ensure total standards relating to security are maintained with emphasis on the following: Liquor stocks, Hotel equipment, Keys, Floats, Glasses
To have a thorough knowledge of and adherence to the law with regard to Licensing laws, Fire regulations and procedures, Health and safety regulations, First aid procedures, Food hygiene regulations.
To ensure that the company’s dress code and grooming policy is adhered to at all times
To undertake special duties or work outside the normal daily/weekly routine but within the overall scope of the position at the request of your Line Manager/General Manager/Deputy General Manager

Skills

Hospitality experience

Job description

Food and Beverage Server

Would you like to join the Team at the Titanic Hotel Belfast and continue to build and grow your career?

We are currently looking for a Food and Beverage Server to join us!

At Titanic Hotel Belfast, we look for people who are friendly, welcoming and full of life, people who are always finding ways to make every guest’s experience enjoyable. Titanic Hotel Belfast opened its doors for business in September 2017. This luxury 119-bedroom hotel was created in the former headquarters of Harland & Wolff, builders of Titanic, and provides the perfect destination for anyone travelling to the Titanic Quarter on business or for pleasure. The Harland & Wolff Drawing Offices, the earliest parts of these historic buildings, date from the 1880s and, over the following 100 years, played an essential part in the design of many of the world’s most famous ocean liners, the creation of the ‘floating hotel’ and influenced the design of many of today’s cruise ships. Belfast is the birthplace of the Titanic, and this heritage hotel is a sister to our award-winning Titanic Hotel, Liverpool. The hotel has been restored and operated by Harcourt Developments, an international property development company with over 50 years of experience repairing and renovating listed heritage buildings.

Job purpose:

To maintain standards of service within the Food & Beverage Department with particular attention to guest satisfaction and cleanliness

About the role

Main duties and responsibilities:

Ensures orders of food and beverage are served promptly in accordance with hotel standards
To ensure exemplary hospitality to the guest at all times
To be fully conversant with systems and ensure that all guest bills are posted correctly
To ensure that every up-selling opportunity is acted upon
Ensuring daily that the outlet is prepared to standard service and all preparation is organised for current and following days
To work to an agreed rigid cleaning procedure
Act upon opportunities in and outside of your outlet taking ownership to remedy guests and colleague needs. In the absence of your Supervisor/Manager take the responsibility to ensure the outlet is run to the set standard
To attend all relevant training as and when required
To develop and maintain good working relationships with all departments in the hotel
To report all maintenance faults to the Maintenance Department and follow the remedy through. Report any loss or severe damage to management
To ensure minimal wastage within the food and beverage area
To show willingness to take on additional responsibilities when necessary
Familiarise yourself with our Core Values TITANIC which link to the desired behaviours that we expect all our employees to display
To ensure total standards relating to security are maintained with emphasis on the following:
- Liquor stocks
- Hotel equipment
- Keys
- Floats
  Glasses
- To have a thorough knowledge of and adherence to the law with regard to the following company regulations:
  - Licensing laws
  - Fire regulations and procedures
  - Health and safety regulations
  - First aid procedures
  - Food hygiene regulations
- To ensure that the company’s dress code and grooming policy is adhered to at all times
- To undertake special duties or work outside the normal daily/weekly routine but within the overall scope of the position at the request of your Line Manager/General Manager/Deputy General Manager

About the company

Titanic Hotel Belfast is located in the former headquarters of Harland & Wolff, builders of Titanic, and provides the perfect destination for anyone traveling to Titanic Quarter on business or for pleasure.

Belfast is the birthplace of Titanic and this heritage hotel is a sister to our award-winning Titanic Hotel Liverpool. The hotel is operated by Harcourt Developments; an international property development company with over 50 years experience restoring and renovating listed heritage buildings.

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