Food And Beverage Operations Manager

3D Personnel Ltd; Derry/Londonderry, Greater London; On-site; GBP 42,000 - 58,000; Full time

Job summary

3D Personnel Ltd is hiring a Food & Beverage Manager for a luxury hotel in Derry City. You will lead dining, bar, lounge, room service and event catering to deliver five-star service and strong commercial performance.

Key responsibilities include overseeing F&B operations, maintaining high service standards, driving revenue, managing budgets and leading a talented team to ensure flawless guest experiences during weddings, conferences and luxury functions.

Qualifications

• Proven experience as an F&B Manager or senior F&B leader in a luxury hotel.
• Strong leadership, communication and guest-service focus.
• Experience managing budgets, revenue and service standards.

Responsibilities

• Oversee all F&B outlets with a focus on luxury service.
• Drive revenue, cost controls and stock management.
• Lead and develop the F&B team and ensure five-star service.
• Collaborate with events teams for weddings and conferences.
• Maintain HACCP and health & safety compliance.

Skills

F&B Manager experience

Leadership

Guest service excellence

Budget & revenue

Job description

Food & Beverage Manager - Luxury Hotel
Derry City

Competitive Remuneration

Permanent Roles

One of the top 100 hotels in Ireland, and, housed within a beautifully restored landmark dating back to the 1800s, this award-winning luxury hotel offers a seamless blend of modern elegance and historic character. Guests are treated to stylish rooms, breathtaking views across the city, and a renowned spa experience that has become a destination of choice.

With exceptional staff, impeccable service, and guest feedback that consistently sets the bar, it has quickly become one of the North West's most sought-after places to stay.

Already a formidable presence in the N.I. Hotel Industry this fabulous property is looking to add to their exceptional team in the coming weeks.

Role Overview

The Food & Beverage Manager will be responsible for leading all dining, bar, lounge, in-room dining, and event catering operations, ensuring every guest receives an exceptional, luxury-level service experience. This role demands a highly organised, guest-focused leader with strong commercial awareness and a passion for delivering five-star hospitality.

You will oversee the smooth daily operation of all F&B outlets, maintain impeccable standards, drive revenue, and uphold the hotel's reputation as a premier destination for refined dining and world-class service.

Key Responsibilities

Operational Leadership

• Oversee the daily operation of all hotel F&B venues, including restaurant, bars, lounge, room service, and banqueting.
• Ensure all service standards, SOPs, and luxury hospitality guidelines are consistently met.
• Conduct regular floor presence to support teams and engage with guests.
• Maintain compliance with all health, safety, and food hygiene regulations.

Guest Experience & Service Excellence

• Champion exceptional guest service, ensuring personalised and memorable experiences.
• Handle VIP requests, guest feedback, and service recovery with discretion and professionalism.
• Ensure presentation, ambiance, and product quality reflect five-star expectations.

Team Management & Development

• Recruit, train, and lead a high-performing F&B team, including supervisors and venue managers.
• Provide ongoing coaching, performance management, and leadership development.
• Foster a positive, motivated working culture built on teamwork and service excellence.

Financial & Commercial Management

• Develop and implement revenue strategies across all outlets.
• Monitor budgets, payroll, cost controls, waste, and stock management.
• Analyse sales performance and implement initiatives to maximise profitability.
• Work closely with sales, events, and finance teams to drive commercial success.

Menu & Product Development

• Collaborate with Executive Chef and bar team on menu creation, pricing, promotions, and seasonal offerings.
• Ensure product quality, consistency, and alignment with the hotel's luxury brand identity.
• Oversee beverage lists, wine cellar inventories, and supplier relationships.

Events & Banqueting Support

• Work collaboratively with the Events team to ensure flawless delivery of weddings, conferences, and luxury functions.
• Attend planning meetings and review event orders for accurate execution.
• Manage staffing, service flow, and F&B logistics for all events.

Essential Skills & Experience

• Proven experience as an F&B Manager or senior F&B leader within a luxury, 4- or 5-star hotel environment.
• Strong leadership, communication, and interpersonal skills.
• Deep knowledge of food, wines, spirits, and premium dining trends.
• Excellent organisational and problem‑solving abilities.
• Demonstrated success in managing budgets and achieving revenue targets.
• Strong understanding of HACCP, licensing laws, and health & safety practices.

Personal Attributes

• Immaculate personal presentation.
• Passionate about hospitality and creating elevated guest experiences.
• Calm, composed, and decisive under pressure.
• Creative, innovative, and detail-focused.
• Flexible to work varied shifts, including evenings, weekends, and event schedules.

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