Food And Beverage Supervisor

Gidleigh Park; West Alvington; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Competitive pay

Perkbox access

Staff discounts 25% F&B

Staff rate £25 B&B

Employee helpline

Free meals on duty

Career development

Milestone rewards

Job summary

Gidleigh Park in Devon, a 24-bedroom Relais & Châteaux property with a Michelin-starred restaurant, is seeking a Food and Beverage Supervisor to lead the restaurant team and deliver exceptional service to guests.

You will work across departments, sharing in service charges and benefiting from development pathways, staff discounts, meals on duty, and a range of inclusive perks as part of our rewarding career offer.

Qualifications

• Previous food and beverage supervisory experience preferred.
• Excellent customer service and guest engagement.
• Flexible with shift patterns and a proactive team player.

Responsibilities

• Supervise the restaurant team and ensure consistently superb service to guests.
• Lead by example and support colleagues across departments.
• Help train and develop staff to maintain high standards of hospitality.

Job description

Location: Set on the upper reaches of the River Teign, the 24-bedroom Gidleigh Park enjoys an exquisite location on the very edge of Dartmoor National Park in Devon. With 5 AA red stars, a stunning quality led 1 Michelin starred restaurant and a member of Relais & Châteaux, Gidleigh Park is widely recognised as one of the best hotels and restaurants in the UK, and can offer learning and development opportunities few others can.
The hotel may also be able to offer on-site staff accommodation, in order to help the newest members of the team re-locate and settle in, and has free on-site parking.

SERVICE CHARGE-We pay our team service charge each month! This service charge all goes into one pot, and 100% of that service charge is then shared amongst all the team at the hotel-every penny received is paid out to the team.
Service charge can be in the region of £395 a month (close to £4,750 per year) over and above base pay for a full time employee.

Come and
join our team as an Food and Beverage Supervisor and let your passion and
personality shine

Our culture
is important to us, and we encourage everyone in our teams to show
thoughtfulness towards each other and our guests.

As a Food and Beverage
Supervisor, you will lead by example, supervising the restaurant team and
ensuring we always providing exceptional service to our guests.

We want all of our guests to
enjoy their time with us, and make memories that last a lifetime.

Check out some of the key points
about the role:

• We serve a lot of yummy dishes, so we ask
  that you get to know the menu, that way you can advise our guests, if they ask
  for help.
• You spend a
  lot of your life at work, meaning often your colleagues’ become friends, and we
  encourage that. We want our employees to build close relationships across all
  teams.
• Ensuring
  all our guests have a memorable experience.
• We are one
  team, so we will all muck in from time to time, helping each other across
  departments.

Work/life, or as it should be called life/work balance is important to us all, so we will always try to be fair with our rotas. We just ask that you can be flexible with us, so we can be flexible with you in return.

To
say thank you, we have many perks:

• Competitive
  pay – We are proud that everyone who joins our group gets a competitive a
  rate of pay, irrespective of age, plus you get service charge and tips on
  top.
• Treat
  yourself once in a while with lots of retail and hospitality perks through
  our Perkbox platform.
• Excellent
  discounts across our family of hotels – you will be entitled to 25% off
  food & beverage in our hotels plus we offer an amazing staff rate of
  £25 B&B per person across the group & your friends and family get
  special rates too.
• We
  understand it’s OK not to be OK, so we offer an externally run
  confidential helpline for any support you require about anything you might
  need as part of our Employee Assistance Programme.
• We
  sustain you physically too, meals when you are on duty are free.
• To be
  the best version of yourself, we encourage our teams to be curious.
  Everyone can learn and develop - our development pathways are unique to us
  and are the best in the business.
• We
  provide lots of opportunity to progress and move up – we have made
  hundreds of internal promotions, including to General Manager level.
• We
  like to say a special thank you for every year you are with us - our
  milestone awards include Champagne, afternoon tea, or dinner for you and
  someone special. When you reach the big milestones, you receive extra
  special gifts on top like longer hotel stays, extra days off and a unique
  gift especially chosen for you.

About our
family of hotels

We bring a
family of hotels together under one roof, ready to welcome guests with open
arms, warm hearts and experiences that are simply memorable.

Each of our
hotels are unique, individual, and quirky in personality. Quality is
fundamental to everything we do, and it is the simple things that matter. We
believe everyone should feel included, special and welcome, and that applies to
our team and our guests.

We have
very unique hotels in very special locations, from the award winning Gidleigh
Park in Devon, the 900-year-old Amberley Castle to our cool city centre Abode
Manchester set in a 19th century textile factory, two minutes from Piccadilly
train station – to see the whole group, take a look
here www.brownswordhotels.co.uk

If
you're the type of person that likes to learn and share the wisdom, get
in touch