Food & Beverage Assistant

Gidleigh Park; West Alvington; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Service charge share

Staff accommodation

On-site parking

Perkbox platform

Free meals on duty

Employee assistance programme

Job summary

Gidleigh Park in Devon invites applications for a Food & Beverage Assistant to join our front-of-house and back-of-house team. You’ll help deliver memorable guest experiences, learn our menus, and support a united team in a busy luxury setting.

We welcome applicants with any level of experience; personality and attitude matter most. A competitive service charge is shared among the team, with on-site staff accommodation and free meals on duty.

Qualifications

• No strict experience required; personality and attitude matter.
• Ability to learn menu items and guests' needs quickly.
• Strong team collaboration across front and back of house.

Responsibilities

• Assist front-of-house and back-of-house teams during service.
• Advise guests on menu options and dietary considerations.
• Contribute to delivering a memorable guest experience.
• Support colleagues across departments as needed.

Skills

Menu knowledge

Guest service

Teamwork

Flexibility

Job description

Location

Set on the upper reaches of the River Teign, the 24-bedroom Gidleigh Park enjoys an exquisite location on the very edge of Dartmoor National Park in Devon. With 5 AA red stars, a stunning quality led 1 Michelin starred restaurant and a member of Relais & Châteaux, Gidleigh Park is widely recognised as one of the best hotels and restaurants in the UK, and can offer learning and development opportunities few others can.

The hotel may also be able to offer on-site staff accommodation, in order to help the newest members of the team re-locate and settle in, and has free on-site parking.

SERVICE CHARGE-We pay our team service charge each month! This service charge all goes into one pot, and 100% of that service charge is then shared amongst all the team at the hotel-every penny received is paid out to the team.

Service charge can be in the region of £395 a month (close to £4,750 per year) over and above base pay for a full time employee.

Come and
join our team as a Food & Beverage Assistant and let your passion and
personality shine

Our culture
is important to us, and we encourage everyone in our teams to show
thoughtfulness towards each other and our guests.

As a Food
& Beverage Assistant you will work closely with both the front of house and
back of house team, to ensure our guests not only have a wonderful time, but
also make memories to last a lifetime.

We welcome
applications from candidates with no experience, as this role is all about
personality and attitude, we can teach you the rest.

Check out some of the key points about the role:

• We serve a lot of yummy dishes, so we ask
  that you get to know the menu, that way you can advise our guests, if they ask
  for help.


• You spend a
  lot of your life at work, meaning often your colleagues’ become friends, and we
  encourage that. We want our employees to build close relationships across all
  teams.


• Ensuring all
  our guests have a memorable experience.


• We are one
  team, so we will all muck in from time to time, helping each other across
  departments.

Work/life, or as it should be called life/work balance is important to us all, so we will always try to be fair with our rotas. We just ask that you can be flexible with us, so we can be flexible with you in return.

To say thank you, we have many perks

• Competitive
  pay – We are proud that everyone who joins our group gets a competitive a
  rate of pay, irrespective of age, plus you get service charge and tips on
  top.


• Treat
  yourself once in a while with lots of retail and hospitality perks through
  our Perkbox platform.


• Excellent
  discounts across our family of hotels – you will be entitled to 25% off
  food & beverage in our hotels plus we offer an amazing staff rate s across the group & your friends and family get
  special rates too.


• We
  understand it’s OK not to be OK, so we offer an externally run
  confidential helpline for any support you require about anything you might
  need as part of our Employee Assistance Programme.


• We
  sustain you physically too, meals when you are on duty are free.


• To be
  the best version of yourself, we encourage our teams to be curious.
  Everyone can learn and develop - our development pathways are unique to us
  and are the best in the business.


• We
  provide lots of opportunity to progress and move up – we have made
  hundreds of internal promotions, including to General Manager level.


• We
  like to say a special thank you for every year you are with us - our
  milestone awards include Champagne, afternoon tea, or dinner for you and
  someone special. When you reach the big milestones, you receive extra
  special gifts on top like longer hotel stays, extra days off and a unique
  gift especially chosen for you.

About our family of hotels

We bring a family of hotels together under one roof, ready to welcome guests with open arms, warm hearts and experiences that are simply memorable.

Each of our hotels are unique, individual, and quirky in personality. Quality is fundamental to everything we do, and it is the simple things that matter. We believe everyone should feel included, special and welcome, and that applies to our team and our guests.

We have very unique hotels in very special locations, from the award winning Gidleigh Park in Devon, the 900-year-old Amberley Castle to our stylish boutique townhouse in the heart of Chelsea – to see the whole group, take a look here www.brownswordhotels.co.uk