Food and Beverage Manager

Millennium Hotel and Resorts UK; Newcastle upon Tyne; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Life Assurance

Cash Health Plan

Career development

Employee discounts (Accommodation & F&

Training opportunities

Meals Provided on Duty

Free parking

Social events & wellbeing

Uniform provided

Holiday scheme

Refer a friend

Job summary

Millennium Hotels and Resorts UK is seeking a dynamic Food & Beverage Manager to lead all F&B operations in a busy hotel with extensive Meetings & Events space. You will manage the team, drive performance in service and profitability through upsales and smart wastage control.

You will work closely with senior management to ensure excellent guest experiences, budget adherence and revenue growth across food, beverage and events.

Qualifications

• Previous experience in F&B management or senior Restaurant/Bar roles.
• Attentive, professional customer service with strong leadership.
• Experience processing payments (Micros) is advantageous.

Responsibilities

• Ensure health, safety and legal compliance for F&B and events.
• Manage daily F&B activities, staffing and peak workloads with flair.
• Coach and develop the team; set performance goals and cross-train.
• Oversee inventory and determine stock levels for F&B and equipment.
• Utilize POS data to support audits and maintain accuracy.
• Drive guest satisfaction and handle complaints promptly.
• Monitor budgets and control payroll costs in F&B.

Skills

F&B management

Customer service

Team leadership

Upselling

Budget control

Tools

Micros POS

Job description

Are you passionate about delivering excellent food and beverage service and thrive off working in a fast-paced environment?? Do you enjoy talking to people and have a professional yet friendly attitude?? If yes, we'd like to meet you! We are looking for a dynamic individual that can successfully manage all Food & Beverage operations in the hotel, including our extensive Meetings & Events space which can accommodate up to 500 guests, putting great customer service at the heart of everything they do. Using your creative nature & personality, you will manage the team, leading by example & working with them to drive performance in excellent customer service & profitability through effective upsales & minimum wastage." For you We offer a benefits package including:

We offer a benefits package including:

• Life Assurance
• Cash Health Plan cover option available
• Career development pathways and regular salary reviews
• Employee Discounted Accommodation and F&B discounts worldwide!
• Apprenticeship/Placement/Training opportunities
• Meals Provided on Duty
• FREE car parking
• Social Events, Wellbeing and Team Activities
• Uniform (Laundry / Dry Cleaning for Uniform)
• Length of Service related holiday scheme
• Recommend a Friend Scheme

Salary up to £35,000.00 per annum ... and many more!

Key responsibilities of our Food and Beverage Manager:

• Ensuring compliance with all health, safety, and other legal requirements relevant to all food, beverage & event space areas
• Managing everyday food and beverage activities, planning and assigning work ensuring you always have the right staffing numbers, handling busy situations yourself in a timely manner with flair, charisma and charm
• Developing your team and improving their performance through coaching and feedback, and creating performance and development goals for all team members, ensuring they are cross trained to cover all areas of F&B including events & function service
• Managing food and beverage inventory procedures. Determining minimum and maximum stocks for all food, beverage, material, and equipment
• Being fully conversant with POS system and ensuring data within is managed correctly and is up-to-date to support the audit process
• Establishing and achieving quality and guest satisfaction goals. Managing all requests and complaints making sure you maintain a high level of guest satisfaction by addressing any issues promptly
• Monitoring food & beverage budgets and controlling expenses related to food, beverage and departmental payroll costs
• Working directly with the General Manager, Operations Manager and Head Chef to identify additional sales opportunities that would create additional revenue

The experience & qualifications required are:

• Previous experience in a food and beverage management position or an experienced Restaurant/Bar Manager looking to step up into their first F&B Manager role
• Attentive, professional customer service skills - leading by example to all - The ability to manage high demand and skillset to successfully coach all F&B team members - Experience of processing payments (ideally on Micros) would be advantageous

About the Group Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide. In Europe, our 24 hotels provide the perfect gateway to explore landmark locations, with many iconic attractions and business hubs close by. Properties under the group are placed into three collections; Leng's Collection, Millennium Collection and Copthorne Collection. Each collection has its own distinct personality, character and clearly defined hotel brands within it; tailored to suit different types of guests

We are an equal opportunities employer.

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the United Kingdom. Documented evidence of eligibility will be required from candidates as part of the recruitment process. To improve compliance with identity document validation, successful applicants will provide their right to work in UK which will be verified using Trust ID Scanners and Software.

If this sounds like the perfect opportunity for you then #NWCCaterer