Food and Beverage Host

Red Carnation Hotels; London; On-site; GBP 24,000 - 30,000; Full time

Job summary

A luxury hotel in Mayfair is seeking a dedicated Host / Hostess to join their team. This full-time position offers ongoing training and development, along with various employee benefits, including discounts at hotel outlets and a bonus scheme. Candidates should possess a friendly demeanor and attention to detail, ready to provide exceptional service to guests.

Benefits

Professional training opportunities

Recommend a friend bonus scheme

Free meals on duty

Discounts on food and beverages

Complimentary uniform and dry cleaning

Increasing holiday allowance

Paid volunteering days

Employee Assistance Programme access

Recognition incentives

Discounted accommodation rates

Qualifications

• Previous experience in a similar role.
• Approachable personality and genuine smile.
• Committed to teamwork.

Responsibilities

• Greet and escort guests to dining areas.
• Handle telephone calls and email inquiries.
• Promote and upsell food & beverage outlets.

Skills

Customer service

Team player

Attention to detail

Job description

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Host / Hostess ***Luxury hotel in Mayfair, London ***

We are looking for a Host / Hostess .This is a full-time role and will be reporting into the Restaurant Manager.

Working pattern: 4 days on 4 days off / 12 hour shifts / 7am to 7pm / 8am to 8pm

We are looking for someone whohas previous experience in a similar role, with a genuine smile and approachable personality. A committed team player and personable with guests. Attention to detail is key!

As a Host / Hostess you are responsible for:

• Greet and provide accurate wait times and escorting guests to the dining areas.
• Answer telephone calls and email enquiries in accordance with company standards.
• Promote and up sell all Food & Beverage outlets to guests and to complete administrative tasks when required.

Red Carnation Hotel Collection is a family-owned hotelier business with 18 stunning properties all over the world.

We have won numerous awards such as Best Employer (2023) and Sustainable Business (2023) at the Cateys. We are proud in our commitment to developing our own and were honoured to have won for the third time a Princess Royal Training Award (2023) by HRH The Princess Royal and City & Guilds and proud to be the first privately owned company retaining its Platinum Investors in People accolade globally.

The Chesterfield Hotel, the Red Carnation Hotel Collection’s first property bought in 1984, is based in the heart of exclusive Mayfair. This classic four star boutique hotel consists of 107 bedrooms as well as 7 Meeting Rooms, Butler’s Restaurant, The Terrace Bar, and our Conservatory where we offer our guests a welcoming, friendly atmosphere and exquisite food and drink.

What is in it for you?

• Professional, award winning training and development opportunities
• Recommend friend and family bonus scheme worth up to £600
• Free meals on duty
• Discount of 30% off on food and 25% off on beverages in any Red Carnation Hotel outlets
• Complimentary uniform and dry cleaning services
• Holiday allowance increasing with length of service up to 25 days
• Two paid volunteering days each year
• Free access to Employee Assistance Programme
• Hotel based recognition incentive (Employee of the month up to £200)
• Discounted accommodation rates with The Red Carnation Hotel Collection & The Travel Corporation globally
• Staff Appreciation Party and other Employee Recognition Events

Join us in this incredible new opportunity and apply now!

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