Food and Beverage Assistant - Room Service

Hilton; Brighton; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

Competitive pay

Go Hilton travel

Food & beverage discounts

Free meals on duty

Holiday allowance

ESPP

Pension scheme

Perks at Work

Mental health resources

Career development

Job summary

Hilton in Brighton is seeking a Food & Beverage Assistant to join our Hotels team. You’ll greet guests, take and serve orders, prepare dining trays, and uphold high service standards in a busy room service and events environment. The role offers competitive pay and meals on duty, with extensive staff benefits.

You’ll work as part of a diverse team, ensuring cleanliness, safety, and regulatory compliance while delivering memorable hospitality experiences that brighten guests’ stays.

Qualifications

• Smart guest service and hospitality mindset.
• Clear communication with guests and team.
• Ability to work in a fast-paced hotel environment.

Responsibilities

• Support F&B operations, primarily within room service while assisting other outlets as needed.
• Greet guests warmly, take and serve orders, and maintain high service standards.
• Prepare dining trays with precision, set tables, fold napkins and place tableware.
• Keep work areas clean and organized and ensure safety and compliance with health regulations.
• Adhere to health, safety, sanitation and alcohol awareness rules.

Skills

Guest service

Communication

Teamwork

Job description

Job Identification: 222526

Job Category: Food and Beverage

Job Schedule: Full time

Salary £12.71

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Food & Beverage Assistant , you’re not just helping prepare for dining and event service – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

How We’ll Help You Thrive

At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with a wide range of perks and benefits, including:

• Competitive pay – £12.71 per hour plus service charge, with opportunities to grow your career with Hilton.
• Incredible travel perks – Enjoy discounted hotel stays through our Go Hilton travel programme, with room rates as low as $40 USD per night at participating hotels worldwide.
• Food and beverage discounts – Receive 50% off food and beverage at participating outlets.
• Free meals on duty – Helping you stay energised throughout your shift.
• Generous holiday allowance – Enjoy 28 days' holiday including bank holidays, increasing with service.
• Own a piece of Hilton – Through our Employee Stock Purchase Programme (ESPP), eligible Team Members can invest in Hilton shares at a 15% discount.
• Pension scheme – Supporting you as you plan for the future.
• High street discounts – Access a range of exclusive savings through Perks at Work.
• Mental health resources – Through our Care for All hub, Team Members have access to wellbeing resources, alongside free counselling and support through our Employee Assistance Programme (EAP).
• Crisis Concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for practical support and emotional care.
• Career development opportunities – Grow with Hilton through learning and development programmes designed to support your personal and professional growth.

Benefits availability may vary depending on Team Member location and terms and conditions of employment.

Here’s what you’ll do during a typical day:

• Support F&B operations: Work primarily within room service, whilst also supporting other outlets as required
• Delight our guests: Greet guests warmly, take and serve orders accurately, and ensure a consistently high level of service
• Prepare dining trays with precision: Set and arrange dining trays, including folding napkins, and cleaning and placing tableware
• Ensure cleanliness and safety: Keep work areas clean and organized
• Comply with regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well-being

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands (https://www.hilton.com/en/brands/) , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog (https://jobs.hilton.com/blogs) to see why we’re more than a great place to stay—we’re a great place to work.