Food and Beverage Assistant - Harrogate

Valor Hospitality; Harrogate; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Team member rates

Dining discount

Free meals

Wellbeing benefits

Apprenticeships

Career development

Employee assistance

Cycle to work

Refer-a-friend bonus

Job summary

Valor Hospitality in Harrogate is seeking a dedicated Food and Beverage Assistant to deliver exceptional guest experiences and support the hospitality team. You will be involved in food and beverage service, ensuring a welcoming atmosphere and high standards of service.

The role offers opportunities for skills development, health and wellbeing benefits, and staff discounts. A positive, friendly attitude and flexibility are key to success.

Qualifications

• Assist in the preparation and serving of food and beverages.
• Maintain cleanliness and safety in dining areas.
• Provide friendly customer service and handle inquiries.
• Support with setup, restocking and inventory tasks.
• Flexibility to work evenings, weekends and holidays.
• Assist with events and special functions when required.

Responsibilities

• Assist in the preparation and serving of food and beverages to guests.
• Maintain dining areas in a clean and safe condition.
• Respond to guest inquiries and resolve issues promptly.
• Support the team with table setup, restocking and inventory.
• Coordinate and assist during events and functions.

Job description

Get paid for doing what you love, get loads of rewards and benefits and learn new skills whilst you earn. We are seeking a dedicated and enthusiastic individual to join our team. As a Food and Beverage Assistant, you'll be at the heart of our guest experience, delivering exceptional service and ensuring our guests have a memorable dining experience. Are you passionate about hospitality and customer service? Do you take pride in providing top-notch service with a smile? If so, we'd love to hear from you.

Key Responsibilities

• Assist in the preparation and serving of food and beverages to guests in an efficient and pleasant manner.
• Maintain cleanliness and organisation of the dining areas, ensuring compliance with health and safety standards.
• Provide excellent customer service by addressing guest inquiries and resolving complaints promptly and professionally.
• Support the Food and Beverage team in all operational duties, including setting up and clearing tables, restocking supplies, and assisting with inventory management.
• Assist in the coordination and execution of events and special functions.
• Ensure all areas are well-stocked and presented impeccably at all times., A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
• Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
• Healthcare Cash Plan options, from just 5 per month.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks efficiently.
• Strong attention to detail and a commitment to delivering high standards.
• Flexible to work various shifts, including evenings, weekends, and holidays.

Supporting your hospitality career growth

• Fully funded apprenticeship programmes.
• Internal development programmes, designed to support you as you grow within your role.
• Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.
• Previous experience in a similar role within the hospitality industry is desirable but not mandatory.

BenefitsExclusive discounts for you, your friends and family

• Valor team member rates at our UK hotels, with rooms from just 30 Bed and Breakfast.
• Discounted stays for friends and family.
• 50% discount when dining in our restaurants and bars.
• Free meals while on duty, keeping you well-fuelled.
• Access to high-street discounts on a range of shops, experiences and more.
• Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
• Generous refer-a-friend bonuses, starting at 250.