Food and Beverage Assistant

JCB Golf and Country Club; Rochester; On-site; GBP 18,000 - 22,000; Full time

Job summary

Join JCB Golf and Country Club as a Food and Beverages Assistant and become an essential part of our new team. Your role will focus on delivering exceptional hospitality by providing a warm welcome, ensuring orders are communicated efficiently, and maintaining standards for a positive guest experience. We offer a dynamic work environment where teamwork and attention to detail are key, along with competitive salary benefits and various employee perks.

Benefits

33 days’ holiday

Onsite gym

In-house doctor

Dentist and visiting optician services

JCB Rewards Hub discounts

Cycle to Work Scheme

Qualifications

• Highly attentive to detail and capable of delivering consistent standards.
• Positive attitude, team-oriented, and willing to support colleagues.
• Ability to understand and respond to customer needs effectively.

Responsibilities

• Provide a warm and friendly atmosphere with personalized welcome to guests.
• Take food and drink orders, ensuring prompt service to guests.
• Support team members in maintaining smooth operation across front of house and kitchen.

Skills

Customer Service

Teamwork

Attention to Detail

Job description

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Availability of evenings and weekends is essential for this role. The positions available for this role involve zero hour contracts.

About your role:

We are looking for an enthusiastic individual to join our exciting new team here at JCB Golf and Country Club. As a Food and Beverages Assistant. you will play a crucial role in ensuring the successful operation of our clubhouse, knowing and understanding what it means to deliver amazing hospitality to our guests.

Your responsibilities will include:

• Provide a warm and friendly atmosphere with a personalised welcome to our guests
• To help gain customer loyalty through the provision of exceptional customer service excellence.
• Take food and drinks orders and efficiently communicate to the bar/kitchen, ensuring prompt arrival to guests.
• Establish good relations with guests, offering advice and fostering customer loyalty.
• Ensure that our guests are promptly seated and provided with a menu.
• To ensure that guests needs are closely monitored, whilst ensuring a discreet distance.
• Willingly undertake any necessary training
• To support your team members in other areas to ensure a smooth operation of both the front of house and the kitchen area

About you:

You will thrive on the challenge of consistently exceeding our guest’s expectations. Essentially, you should be highly attentive to detail and be capable of delivering and maintaining, consistent standards. You should have a can do attitude, with teamwork being key to the success of your area.

• Have a can do attitude, understanding all brand-standards, reading your customer’s needs and responding accordingly
• Like cleanliness and organisation on shift, you understand that preparation is the key to a smooth shift
• Make your service smooth, confident and tailored to every individual that walks in the door
• Embrace working as a team player and have a positive attitude, when working you support your colleagues in the Food & Beverage outlets and are happy to support other departments too
• Be proud of your Food & Beverage area and know that your contribution is a large one when it comes to the overall operation of the department

This is your chance to join a company that values expertise notonly in rewards but also in real employee care. At JCB you don’tjust get a competitive salary, 33 days’ holiday and access to ourcompany pension—you can also use our onsite gym, in-housedoctor, dentist and visiting optician. Then there’s the JCB RewardsHub, which gives you discounts with high street retailers. Feel likebiking to work? There’s our Cycle to Work Scheme

JCB: Building a Brighter Future

We value diversity and welcome applications from candidates from all backgrounds.

We’re committed to ensuring our recruitment process is fair and inclusive. If you face any accessibility challenges with your online application and require additional support, you have the option of speaking to a member of our recruitment team who can support you to complete an application in an alternative format. If you would benefit from this support, please email recruitment@, and a member of the team will be on touch.

Recruitment Agencies: JCB does not accept any speculative approaches to present candidates for advertised vacancies.

No closing date? If so, that’s because we often only advertise until we have filled the position. It’s therefore best to submit your application as soon as possible.