Food and Beverage Assistant

Bespoke Hotels; Pitlochry; On-site; GBP 16,000 - 21,000; Full time

Benefits offered by this job

Competitive salary

Ongoing training and development

28 days holiday incl. Bank Holidays

Perkbox access

Pension entitlement

Staff room/room discounts

Meals on duty

Job summary

Bespoke Hotels is looking for a friendly Food and Beverage Assistant to support daily service at our venues. You will help serve food and drinks, respond promptly to guest requests, and collaborate with colleagues to maintain high service standards.

Join a team that values hospitality, teamwork, and guest satisfaction. The role includes meals on duty, staff discounts, and ongoing training within the group.

Qualifications

• Warm and friendly personality.
• Commitment to delivering high levels of customer service.
• Good teamwork skills and ability to work under pressure.

Responsibilities

• To serve food and drinks to guests, ensuring requests and queries are responded to in a timely and friendly manner.
• To communicate and work effectively within a team to ensure every guest leaves with the desire to return.
• Ensure all cash, charges, floats and till procedures are carried out correctly (attention to detail is key).
• To maintain the cleanliness of all public areas.

Skills

Customer service

Teamwork

Hospitality

Stamina under pressure

Job description

Who are we?

Coast & Country Hotel Collection is a family of 37 hotels in the UK, operated by Bespoke Hotels, the UK's largest independent hotel group.

Who are we?

Coast & Country Hotel Collection is a family of 37 hotels in the UK, operated by Bespoke Hotels, the UK's largest independent hotel group.

Join our exceptional team

We are currently looking for exceptional people to join our team and have a great opportunity for a Food and Beverage Assistant.

As a Food and Beverage Assistant you will support with the day to day running of the Food service areas and bars to ensure a high level of service is offered to guests.

Key Responsibilities Of The Role

• To serve food and drinks to guests, ensuring requests and queries are responded to in a timely and friendly manner
• To communicate and work effectively within a team to ensure every guest leaves with the desire to return
• Ensure all cash, charges, floats and till procedures are carried out correctly (attention to detail is key)
• To maintain the cleanliness of all public areas

Requirements Of The Role

• A warm and friendly personality
• Commitment to delivering high levels of customer service
• Good teamwork skills - we want work to be fun for all of our employees
• Have a genuine interest in providing hospitality to our customers
• To be able to work well under pressure (Hospitality is very fast paced but don't worry you'll be supported from day one and you'll be just as quick at adapting to your new role)

What do we offer?

• Competitive salary
• Excellent on-going support, training and development
• 28 days holiday including Bank Holidays per annum
• Instant access to Perkbox; giving you 24/7 access to more than 250 perks, including free drinks, cinema tickets, shopping discounts, online GP appointments, fitness classes, learning courses and much more
• Stakeholder Pension entitlement
• Discounted hotel room rates for you, your friends and family across all UK Bespoke Hotels
• Food and Beverage discounts at all our hotels
• On-going incentives and rewards
• Opportunities to move between hotels and grow with the group
• Meals on duty

More About Us

Coast & Country Hotel Collection is unpretentious and welcoming, our locations are by the sea, in the heart of the country, in pretty villages and in vibrant towns. The brand reflects the best of British - fun, interesting, historic locations; simple, comfortable facilities; warm and friendly hospitality; fun and happy times. And our people embody these brand values.