Food and Beverage Assistant

Avery Healthcare; Norwich; On-site; GBP 18,000 - 24,000; Full time

Job summary

Avery Healthcare is recruiting a warm, enthusiastic Food and Beverage Team Member for Mousehold View Care Home in Norwich. You will support the dining service and assist residents with their meals, helping to create a positive and dignified mealtime experience.

You will follow established SOPs, set dining tables, keep the front of house clean and well-presented, replenish crockery and serve fresh homemade cakes, biscuits, finger foods and fruit.

Qualifications

• Demonstrates excellent customer service and interpersonal skills.
• Experience in a similar setting (care home, restaurant, or hotel) preferred.
• Basic Food Hygiene knowledge or certificate is beneficial.
• Ability to show compassion and commitment to resident dining services.

Responsibilities

• Support residents with choosing meal options during dining.
• Set dining tables and follow standard operating procedures for dining service.
• Keep front of house area clean, tidy and well-presented; clear and replenish crockery.
• Ensure fresh homemade cakes/biscuits are available and replenished; provide finger foods and fresh fruit as needed.
• Be aware of residents’ dietary requirements and accommodate accordingly.

Skills

People skills

Customer service

Food service

Hygiene standards

Education

Basic Food Hygiene Certificate

Job description

Job Introduction

At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and we’re here to celebrate and support you every step of the way.

When you join us, you’ll be making a positive impact on residents’ lives every day - your compassion and dedication truly make a difference. We’re committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, you’ll experience a culture that values respect, compassion, and a shared commitment to exceptional care.

We’re now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Food and Beverage Team Member at Mousehold View Care Home in Norwich. If this sounds like the place for you, we’d love to hear from you!

About The Role

Your focus as a Food and Beverage Team Member is to support the dining service and assist residents with their meals.

Other Responsibilities Will Include

• Supporting the residents with choosing their meal options when dining.
• Ensuring that the standard operating procedures set dining tables.
• Keeping the front of the house clean, tidy, and well-presented and ensuring dirty crockery is removed and replenished throughout the day.
• Ensure fresh homemade cakes/biscuits are accessible in the bistro areas and replenished throughout the day, as well as finger food and fresh fruit options.
• Being aware of resident’s dietary requirements.

About You

To succeed in your application, you will live our values of caring, supportive, honest, respectful and accountable in all you do.

Our Ideal Candidate Must Have

• Demonstrate high standards of personal hygiene
• Having experience working in a similar setting, restaurant, or hotel would be desirable
• A basic Food Hygiene Certificate would be beneficial.
• Demonstrate compassion and commitment to the delivery of culinary services to residents

About Avery

At Avery, we’re not just one of the UK’s largest providers of luxury elderly care homes - we’re a place where people love to work. We believe that the later years of life should be as enriching as any other, and we’re passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.

Please Note This Role Will Require

• A DBS Disclosure check, the cost of which will be met by Avery Healthcare.
• Proof of eligibility to work in the UK.

This advert may be withdrawn prior to the advertised deadline, depending on the volume of applications received and business needs.

Attached documents

• Food and beverage Assistant -Collection.docx