Food and Beverage Assistant

Signature Care Homes; Greater London; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Free meals on shift

Life Assurance Scheme

Refer A Friend £50 voucher

Up to £1,000 cash bonus

Ongoing training and development

Employee Assistance Programme

Job summary

Signature Senior Lifestyle in Kingston upon Thames is seeking a Food and Beverage Assistant to deliver restaurant quality service to residents in our luxury care home. You will welcome residents, explain menu choices clearly, serve meals from the kitchen and keep the dining room spotless.

As an Hospitality Assistant, you may support dining operations across lounges and events. A year’s experience in a busy restaurant is advantageous; friendly, proactive and organised team players are welcomed.

Qualifications

• One year experience in a busy restaurant is advantageous.
• Kind, compassionate, proactive, organised.
• Positive and resilient.

Responsibilities

• Deliver restaurant quality service to residents with a smile.
• Welcome residents and explain menu choices clearly.
• Serve food from the kitchen and keep the dining room spotless.
• Support dining operations in other areas and at events as applicable.
• Handle complaints calmly and inform the supervisor promptly.

Skills

Hospitality experience

Customer service

Teamwork

Job description

The following content displays a map of the jobs location - Kingston upon Thames - KT2 7EQ

• Full time Day shifts available
• Up to 30 days annual leave, plus 8 bank holidays, depending on length of service
• Free meals on shift for staff working 6+ hours
• Life Assurance Scheme
• Refer A Friend Incentive £50 voucher and up to £1,000 cash bonus
• Ongoing career training and development
• Employee Assistance Programme, occupational health support and wellbeing services
• Plus cycle to work scheme, study support, long service awards and more

Transport Links

• Commuting - Norbiton nearest train station
• Walking - 25 minutes from nearest train station
• Driving - M25/A3 nearest motorway

Job Introduction

Become the warm, welcoming face of our bistro and restaurants when you join Signature Senior Lifestyle as a Food and Beverage Assistant, at our luxury care and nursing home in Kingston Upon Thames. We aim to offer a food & beverage service experience that is comfortable, easy, accessible and surprising.

Your Role at Signature

Our Food and Beverage Assistant will deliver restaurant quality service to our residents with a smile. You'll welcome residents in, explain menu choices in a clear, concise way, serve food from the kitchen and take pride in keeping the dining room spotlessly clean. Your role will also support dining operations or food & beverage service in other areas such as the Private dining room, Café, Sky Lounge Bistro or special events as applicable to the home where you are applying.

You'll take dealing with complaints in your stride, ensuring the resident feels listened to and understood, and making sure the supervisor is informed of any issues quickly, in a calm and polite manner.

Internally, this role is called Hospitality Assistant, if you are successful this will be your job title. You will be required to work across a range of departments including Housekeeping, Food & Beverage and Wellbeing & Lifestyle. Responsibilities will vary on each shift depending on which department you are supporting.

What we’re looking for

We are kind and compassionate. Positive and resilient. Proactive and organised. Honest and accountable. Passionate and keen to develop. If this sounds like you, you'll fit right in.

As well as your charming, friendly personality and exceptional organisational skills, a year’s experience working in a busy restaurant is an advantage.

About Signature

Signature Senior Lifestyle offer unrivalled residential and dementia care in luxury homes. We strive for excellence in everything we do, and make a real difference to our residents’ lives. Our team is one of our biggest assets. We cultivate a supportive environment for our people, with tailored training and career development at all levels.

Wake up to the passion inside you.