Food and Beverage Assistant

The Slaughters Manor House - Restaurant; Cheltenham; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Service charge shared monthly

Perkbox platform access

Staff discounts across hotels

Employee Assistance Programme

Free meals on duty

Internal promotion opportunities

Milestone awards

Job summary

The Slaughters Manor House - Restaurant, a prestigious 4 AA red stars, 3 AA rosettes hotel in the Cotswolds, is looking for a Casual Food & Beverage Assistant. The role focuses on delivering attentive service with personality, working across front and back of house, and supporting a close-knit team.

We welcome applicants with any level of experience; training is provided, and a monthly service charge is shared amongst the team.

Qualifications

• We welcome applications from candidates with no experience, as this role is all about personality and attitude; we can teach you the rest.

Responsibilities

• Work closely with front of house and back of house teams to ensure guests have a memorable experience.
• Know the menu to advise guests and help when asked.
• Be flexible with rosters to support life/work balance.

Job description

Location :Situated in one of England's prettiest villages, The Slaughters Manor House is a beautiful 17th Century manor house, giving attentive service and with one of the most acclaimed restaurants in the Cotswolds. With 4 AA red stars, and 3 AA rosettes, The Slaughters Manor House will give you the opportunity to work within a quality hotel in a picturesque location.

SERVICE CHARGE-We pay our team service charge each month! This service charge all goes into one pot, and 100% of that service charge is then shared amongst all the team at the hotel-every penny received is paid out to the team. Service charge can be in the region of £250 a month (close to £3,000 per year) over and above base pay, for a full time employee.

Come andjoin our team as a Casual Food & Beverage Assistant and let your passion andpersonality shine

Our cultureis important to us, and we encourage everyone in our teams to showthoughtfulness towards each other and our guests.

As a Food& Beverage Assistant you will work closely with both the front of house andback of house team, to ensure our guests not only have a wonderful time, butalso make memories to last a lifetime.

We welcomeapplications from candidates with no experience, as this role is all aboutpersonality and attitude, we can teach you the rest.

Check out some of the key pointsabout the role:

• We serve a lot of yummy dishes, so we askthat you get to know the menu, that way you can advise our guests, if they askfor help.
• You spend alot of your life at work, meaning often your colleagues’ become friends, and weencourage that. We want our employees to build close relationships across allteams.
• Ensuring allour guests have a memorable experience.
• We are oneteam, so we will all muck in from time to time, helping each other acrossdepartments.

Work/life, or as it should be called life/work balance is important to us all, so we will always try to be fair with our rotas. We just ask that you can be flexible with us, so we can be flexible with you in return.

Tosay thank you, we have many perks:

• Competitivepay – We are proud that everyone who joins our group gets a competitive arate of pay, irrespective of age, plus you get service charge and tips ontop.
• Treatyourself once in a while with lots of retail and hospitality perks throughour Perkbox platform.
• Excellentdiscounts across our family of hotels – you will be entitled to 25% offfood & beverage in our hotels plus we offer an amazing staff rate of£25 B&B per person across the group & your friends and family getspecial rates too.
• Weunderstand it’s OK not to be OK, so we offer an externally runconfidential helpline for any support you require about anything you mightneed as part of our Employee Assistance Programme.
• Wesustain you physically too, meals when you are on duty are free.
• To bethe best version of yourself, we encourage our teams to be curious.Everyone can learn and develop - our development pathways are unique to usand are the best in the business.
• Weprovide lots of opportunity to progress and move up – we have madehundreds of internal promotions, including to General Manager level.
• Welike to say a special thank you for every year you are with us - ourmilestone awards include Champagne, afternoon tea, or dinner for you andsomeone special. When you reach the big milestones, you receive extraspecial gifts on top like longer hotel stays, extra days off and a uniquegift especially chosen for you.

About ourfamily of hotels

We bring afamily of hotels together under one roof, ready to welcome guests with openarms, warm hearts and experiences that are simply memorable.

Each of ourhotels are unique, individual, and quirky in personality. Quality isfundamental to everything we do, and it is the simple things that matter. Webelieve everyone should feel included, special and welcome, and that applies toour team and our guests.

We havevery unique hotels in very special locations, from the award winning GidleighPark in Devon, the 900-year-old Amberley Castle to our cool city centre AbodeManchester set in a 19th century textile factory, two minutes from Piccadillytrain station – to see the whole group, take a lookherewww.brownswordhotels.co.uk

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