FOOD AND BEVERAGE ASSISTANT

Leonardo Hotels UK & Ireland | Formerly Jurys Inn; Cheltenham; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a dynamic hospitality team as a Food and Beverage Assistant, where your warm personality and positive energy will shine. This role offers the chance to deliver exceptional service in a bustling environment, ensuring guests leave with a desire to return. With a focus on career development and a supportive community, you'll thrive in a workplace that values your contributions. Enjoy perks like special hotel rates, recognition schemes, and ongoing training to enhance your skills. Be part of a growing hotel group that prioritizes genuine hospitality and employee well-being.

Benefits

Special rates on hotel rooms

Company-wide recognition scheme

Meals on duty

Talent referral scheme

Employee Awards Celebration

Company Pension Scheme

Life Assurance

Wellbeing Support

Ongoing training programmes

Qualifications

• Must have a can-do attitude and be confident in speaking with guests.
• Ability to ensure guests have a great experience in the restaurant and bar.

Responsibilities

• Deliver first-class hospitality to guests in the restaurant and bar.
• Work as part of a vibrant team to ensure guest satisfaction.

Skills

Customer Service

Teamwork

Communication

Positive Attitude

Job description

Be Yourself – Be a Bold Team Player – Be Leonardo

As a Food and Beverage Assistant, you’ll be a face of the hotel, so we want you to bring your warm and friendly personality to work with you every day. Take a deep breath because you’ll be stepping into a busy role! You’ll be working as part of a vibrant team to deliver first-class hospitality to our guests in the hotel’s restaurant and bar.

Some Of The Perks Our Colleagues Enjoy Include:

• Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you’ve been dreaming of!
• Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
• Meals on duty
• Talent referral scheme: earn yourself a bonus for recommending a friend to join us
• We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration
• The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support
• Ongoing job-related training programmes with clear paths for progression

If you’re our ideal Food & Beverage Assistant, you will:

• Be yourself!
• Share your positive energy with guests and your team
• Ensure that guests have a great experience in our restaurant and bar, and are leaving with a desire to come back again!
• Have a can-do attitude
• Be confident in speaking with guests and the team – we love building a good rapport

Why come join us?

We look after our colleagues just as well as we look after our guests. Once you’re part of the team, you’re part of the Leonardo community. In our business, your hard work and pace is valued so it’s our role to keep you at the top of your game as a Hospitality professional! Our “GROWonline” learning portal ensures you develop the knowledge and skills you need, along with regular coaching and training from your manager. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellness webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!

Our Story:

Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland, and being one of the fastest growing hotel groups, we have plans for major expansion over the next few years; there’s never been a more exciting time to come join us!

About Leonardo Hotel Cheltenham:

In a woodsy roadside setting, this relaxed hotel is 4 miles from Cheltenham Racecourse and 8 miles from 11th-century Gloucester Cathedral. Colourful, modern rooms come with flat-screen TVs, free Wi-Fi, and tea and coffeemaking equipment. Suites add sitting areas. Family rooms and room service are available. Amenities include an airy restaurant and a clubby bar offering light fare. There's also a patio with seating, plus a wellness centre with an indoor pool, a gym and a sauna. Meeting facilities are available.

About Leonardo Hotels:

At Leonardo Hotels, our vision is very simple: to be the first choice for everyone who values genuine hospitality. Built on decades of hotelier know-how, we are part of the Fattal Hotels Group, which operates over 230 hotels across Europe and Israel. We look after over 50 hotels here in the UK & Ireland, and have come a long way since we opened our first hotel in Ireland back in 1993! With approximately 4,000 employees and multiple brands we are a dynamic, innovative and fast-growing company.

As an employer we put a big emphasis on career development and as a rule we recruit our operations team members for personality- it is all about how you interact with others and how you can demonstrate our values: Consistent, Friendly, Genuine, Positive and Willing. At Leonardo Hotels each and every team member is individually valued and respected for who you are. All careers within our hotels offer customer interaction, a great deal of variety, and a fun and friendly working environment. We strive to make all of our hotels great places to work, and get our teams involved in activities such as summer barbecues, Christmas parties, Thank You Week and birthday celebrations!

We also offer excellent employee benefits, including huge discounts on overnight stays at our hotels as well as performance-based rewards via our Leo Points system- these range from vouchers to a well-deserved day off!