Food and Beverage Assistant

Crieff Hydro Limited; Ballachulish; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a vibrant family-run hotel group known for its warm hospitality in the Scottish Highlands. In this role, you'll deliver exceptional service in a dynamic food and beverage environment. With opportunities for growth and a supportive team, you'll thrive while making memorable moments for our guests.

Benefits

Live-in Accommodation

Free Meals on Shift

Exclusive Discounts

Team Rate Hotel Stays

Refer a Friend Bonus

Guest Mention Rewards

Friendly & Supportive Team

Career Progression

Wellbeing Support

Team Events & Annual Staff Party

Qualifications

• Friendly, welcoming personality is essential.
• Passion for hospitality and customer satisfaction.
• Ability to work well in a team environment.

Responsibilities

• Provide excellent customer service in the restaurant and bar.
• Create memorable experiences for guests.
• Work collaboratively with the food and beverage team.

Skills

Customer service

Enthusiasm

Team focus

Interpersonal skills

Job description

Be part of the Family

We’re a family business through and through – family owned since 1868, family run and with a warm family welcome for guests and team alike. Our seven hotels are unique and set in three stunning Scottish locations. Some are big, some are small, but all offer fantastic food and drink, cozy beds and a wealth of things to do.

We offer an expansive range of benefits to help you make the most of life outside of work, and we’re committed to creating an inclusive culture where everyone feels heard and valued.

We treat our guests like family, and we support our people the same way. If you’re someone who lives our values of Be Creative, Be Curious, Be Thoughtful, Be Positive and Be You, you’ll fit right in.

The Ballachulish Hotel

The Ballachulish Hotel is in a spectacular spot nestled in the Scottish highlands – a place where our guests come to explore but also kick back and soak up our service, food, drink and photo-worthy views. Our team know a thing or two about the area as they’ve scaled mountains, explored lochs and have found some much-loved spots to explore.

About the role

Working as part of our food and beverage team offers you a friendly, fast paced and challenging experience. Whether you’re looking after our guests in our restaurant or bar, this is serious service, serious volume and a serious opportunity to join an ambitious food and beverage team.

This is a great chance to get all the benefits of working with a large independent company, where you make the difference and you’ll learn and develop with some truly motivated and enthusiastic people.

What we need from you

• Customer service – a friendly, welcoming personality is a given.
• Enthusiasm - a true passion for hospitality, along with your genuine smile and desire to get it right for the customer
• Team focus – there are no egos here, just hard-working people who love creating memorable experiences for every guest
• Fun and easy to talk to – we’re looking for personality, not a corporate clone

What you’ll get from us

• Live-in Accommodation– On-site, affordable housing with bills included may be available. Most rooms are single occupancy with an ensuite, though this isn’t guaranteed. Availability and rates (set by HMRC) can be discussed at interview.
• Free Meals on Shift– Stay fuelled and focused withdelicious staff mealswhile you work.
• Exclusive Discounts– Enjoy 30% off food, drinks and retail, discounted leisure membership and reduced rates on hotel activities.
• Team Rate Hotel Stays– Take time to recharge withdiscounted staysat all of our hotels from just £30 per night - where will you explore next?
• Refer a Friend Bonus – Earn up to £250-£500 for each successful team member or manager which you recommend to us.
• Guest Mention Rewards – Earn £5 every time a guest gives you a positive shoutout in a review.
• A Friendly & Supportive Team– Work in afun, welcoming environmentwhere team spirit and well-being are a priority.
• Grow with Us– We invest in our people. Whether you’re looking todevelop new skillsor take thenext step in your career, we’ll support you every step of the way.
• Career Progression– With seven hotels, multiple departments, and a wide range of roles, you’ll have plenty of opportunities togrow and explore new career paths.
• Leadership Development– Get access to ourBe A Leader programmeand develop the skills to take your career further.
• Wellbeing Support– Get 24/7 confidential supportvia theHealth Assured Employee Assistance Programme, covering mental health, finances, and more.
• Team Events & Annual Staff Party– We love to celebrate our people! Enjoy team events throughout the year and alegendary annual staff party.

Careers at the Crieff Hydro Family of Hotels

We have dedicated social media pages for our Careers within the Crieff Hydro Family of Hotels. Give us a follow to keep up to date with the latest careers news and insights.

Facebook: Crieff Hydro Family Careers | Crieff

Instagram: instagram.com

Please note:This opportunitydoes not qualify for sponsorship. To be considered for this role, you must have theright to work in the UK.