Food and Beverage Assistant

FOREST HOLIDAYS LIMITED; Ardgartan; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

Generous holiday allowance

5% bonus

Enhanced parental leave

Pension scheme

Subsidised meals

Health cash plan

Job summary

Forest Holidays Limited is seeking a Food and Beverage Assistant at Ardgartan Argyl. You will support the Forest Retreat café and shop, delivering friendly service in a picturesque woodland setting. Full-time, 40 hours per week, 5 days out of 7 with shifts between 8:00 and 21:00, depending on business needs.

A driving licence and transport are essential due to limited public transport access. Join a team that values Guests, nature and community, with a roster designed for work-life balance and

Qualifications

• Experience in a customer-facing role (hospitality or retail preferred).
• Excellent communication and interpersonal skills required.
• Friendly and approachable attitude with attention to detail.
• Flexible to work across shifts and tasks.

Responsibilities

• Welcome guests warmly and provide exceptional service across café and retail.
• Prepare and serve food and drinks in the café.
• Maintain cleanliness and hygiene in all areas.
• Support stock control, restock shelves and assist deliveries.
• Operate tills and handle payments following cash procedures.
• Work as part of a close-knit team to ensure smooth daily operations.
• Ensure compliance with health, safety and food hygiene regulations.
• Assist with setup and running of events and activities.

Skills

Customer service

Hospitality

Communication

Interpersonal skills

Teamwork

Flexible

Outdoor work

Job description

Work Where the Mountains Meet the Loch

Salary:£12.71 per hour

Working Hours:Full-time, 40 hours.

Days of Work:5 out of 7, between the hours of 10am and 10pm.

Transport:Please note that our location is not accessible by public transport. Therefore, a valid driving licence and access to a car, or another reliable means of transport, are essential for this role.

We have an exciting opportunity for a Food and Beverage Assistant to join our lovelyteamatArdgartanArgyl.

At the edge of the Argyll Forest Park, pine-covered mountains sweep down to meet the shore of Loch Long where 40 cabins sit. A more perfect spot for a forest escape is hard to imagine.

About the Food and Beverage Assistant Role:

As ourFood and Beverage Assistant, you’ll play a key role in the smooth running of our Forest Retreat, the welcoming hub of Forest Holidays. The Forest Retreat serves as a reception, shop, and café, a place for guests to relax, refuel, and plan their woodland adventures.

Unlike many hospitality roles, we offer a better work/life balance, with shifts starting no earlier than 8 am and finishing by 9 pm. This is your chance to work in a calm, natural setting while still delivering top-quality service to our guests.

You’ll provide friendly, efficient service across retail and café operations, ensuring every guest enjoys the perfect Forest Feeling from start to finish.

Your Responsibilities:

• Welcome guests warmly and provide exceptional customer service throughout their stay.


• Prepare and serve food and drinks in our café.


• Maintain cleanliness and hygiene standards in all areas.


• Support stock control, restock shelves, and assist with deliveries.


• Operate tills, handle payments, and follow cash handling procedures.


• Work as part of a close-knit team to ensure smooth daily operations.


• Ensure compliance with all health & safety and food hygiene regulations.


• Assist with the set-up and running of events and activities where required.

What Are We Looking For?

Our ideal Food and Beverage Assistant is friendly, professional, and guest-focused. You bring positivity and passion to everything you do and enjoy working in a team that values nature, service, and community.

We’re looking for someone with:

• Experience in a customer-facing role (hospitality or retail preferred)


• Great communication and interpersonal skills


• A friendly and approachable attitude


• Attention to detail and pride in maintaining high standards


• A flexible approach to working across different tasks and shifts


• A love for working in beautiful outdoor settings, come rain or shine!

Who Are Forest Holidays?

We’re a team of 800 people, caring for UK forests and creating unique stays in nature where guests can truly switch off and reconnect.If you’re looking for a career where you can make a real difference, and be part of something meaningful, you've found the right place.

Why Join Us?

• Generous holiday allowance -Take the time you need to recharge


• Performance-based bonuses -Earn a 5% bonus (paid quarterly) when customer service targets are met


• Enhanced parental leave -(24 weeks maternity, 3 weeks paternity at full pay).


• Long service awards and company events -Celebrate success with your team.


• Access to our health & well being platform - Providing you with tools, resources and support to help you feel your best.


• Pension scheme- Secure your future with our company pension


• Twopaid days to volunteer -Give back to a cause you care about


• Subsidised meals -Discounted food when working on location


• Health cash plan & life assurance -Covered by the company to keep you protected


• Wellbeing events & activities -Focus on your mental and physical wellness


• Save on breaks -Discounted and last-minute stays at Forest Holidays and Sykes Cottages for you, your friends & family.


• Hundreds of discounts -Save on top brands across the UK

Please note:If successful in the role,any job offer will be subject to pre-employment checks, including a basic criminal record check.

Pay Rates for Aged 16 and 17:

16 years:£8.00 per hour

17 years:£10.85 per hour

Reasonable Adjustments:

We’re all about diversity, inclusion, and bringing your authentic self to work. Need adjustments for the recruitment process? Just ask, our team is happy to help.