FOI & Data Access Officer (Hybrid)

Office Angels Limited; Ringway; Hybrid; GBP 32,000 - 38,000; Full time

Benefits offered by this job

30 days holiday

Flexitime

Enhanced pension

Job summary

Office Angels Limited is seeking an Information Access Officer in Manchester city centre. The role is hybrid (one day per week in the office) with a 35-hour week and a 2-year fixed-term contract, starting January 2027.

You will handle information requests under FOIA and data protection laws, craft clear responses, manage deadlines, and collaborate with teams to ensure compliant, well-documented outcomes. Salary ranges £32,000–£38,000 depending on experience.

Qualifications

• Experience handling Freedom of Information and Subject Access requests.
• Solid understanding of UK data protection legislation.
• Strong analytical and research skills.
• Excellent customer service and communication skills.
• Attention to detail and confidentiality.
• Ability to manage caseloads and meet deadlines.

Responsibilities

• Provide clear, accurate written responses to subject access requests, FOIA requests and other information requests in line with statutory requirements.
• Research, review, collate and organise information from the organisation's systems to respond to requests.
• Identify and apply exemptions from disclosure in line with relevant legislation.
• Manage a varied caseload of information requests and meet statutory deadlines and service standards.
• Collaborate with colleagues across the organisation to facilitate timely responses.
• Handle queries from external requesters and internal colleagues professionally.
• Offer ad-hoc guidance on information access matters and promote best practices.
• Maintain knowledge of information access legislation and case law.
• Ensure accurate audit trails in the electronic case management system.
• Contribute to team meetings and represent the Information Access Team at events.

Skills

FOI requests experience

Data protection knowledge

Analytical skills

Written and verbal communication

Job description

Office Angels Limited is seeking an Information Access Officer in Manchester city centre. The role is hybrid (one day per week in the office) with a 35-hour week and a 2-year fixed-term contract, starting January 2027.

You will handle information requests under FOIA and data protection laws, craft clear responses, manage deadlines, and collaborate with teams to ensure compliant, well-documented outcomes. Salary ranges £32,000–£38,000 depending on experience.