FOI & Correspondence Specialist

Scottish Government OGD Recruitment; Glasgow; On-site; GBP 26,000 - 36,000; Full time

Job summary

Scottish Government OGD Recruitment is seeking a proactive administrator to join the Administration Team, handling high-priority correspondence and ensuring deadlines are met for FOI requests and regulatory duties across trunk roads and motorways in Scotland.

You will join the correspondence section to manage cases, log requests, monitor the shared mailbox, triage tasks, and draft high-quality responses for senior management approval.

Responsibilities

• Supporting the day-to-day management of all requests, escalating matters as required.
• Logging all incoming requests on the relevant management system.
• Monitor the shared mailbox, ensuring incoming messages are appropriately managed and responded to in a timely way.
• Reviewing new requests, triaging and allocating requests to appropriate managers in line with policy.
• Provide advice to staff regarding the application of relevant legislation and guidance.
• Tracking the progress of requests to ensure timely responses and statutory deadlines are met.
• Drafting high quality responses to requests, assessing information and any possible harm from release, and securing senior sign-off.

Job description

Scottish Government OGD Recruitment is seeking a proactive administrator to join the Administration Team, handling high-priority correspondence and ensuring deadlines are met for FOI requests and regulatory duties across trunk roads and motorways in Scotland.

You will join the correspondence section to manage cases, log requests, monitor the shared mailbox, triage tasks, and draft high-quality responses for senior management approval.