FOH Supervisor — Lead, Train & Delight Guests

Six by Nico; Glasgow; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Career development

Perks and team engagement

Annual pay review

Travel across Six By Nico sites

Wagestream pay access

Health & wellbeing support

Hospitality rewards after probation

Job summary

Six by Nico is seeking an enthusiastic Supervisor to join the Merchant City team in Glasgow. You will lead front of house with confidence, ensuring professional and informative service in a busy, high-end setting.

Key duties include coaching new staff, delivering drinks and meals to the floor, and collaborating with management to uphold service standards while representing the Six by Nico culture across a vibrant hospitality environment.

Qualifications

• 1–2 years experience in a similar role.
• Ability to motivate people and hold employees accountable.
• Be confident in a busy, high-end environment.

Responsibilities

• Maintain skills and product knowledge.
• Train and guide new team members as a role model.
• Serve drinks and food in line with service standards and timings.
• Work with management to ensure quality customer service and supervise a diverse team.
• Maintain knowledge of current menus.
• Support the head waiter/waitress in delivering excellent service.
• Assist kitchen team by delivering food with descriptions.
• Demonstrate strong decision‑making abilities.
• Promote Six by Nico culture and values.
• Handle key holder responsibilities.
• Availability to work evenings and weekends.

Skills

Lead and motivate staff

Team supervision

Customer service

Confidence in high-end environment

Job description

Six by Nico is seeking an enthusiastic Supervisor to join the Merchant City team in Glasgow. You will lead front of house with confidence, ensuring professional and informative service in a busy, high-end setting.

Key duties include coaching new staff, delivering drinks and meals to the floor, and collaborating with management to uphold service standards while representing the Six by Nico culture across a vibrant hospitality environment.